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Paypal Guest Account Payment

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10:38 am on Dec 17, 2012 (gmt 0)

5+ Year Member



Hi

We have small site with a paypal checkout option, all has been fine up until last week, where a customer managed to purchase a product in the UK but get the shipping address changed to the Netherlands, According to paypal this is not possible unless they used a "guest" account where they do not hold the customers records.

The customer was able to by-pass shipping fees as the shipping fees are applied to the currency the product was purchased in, (we ship freee to the UK)

Has anyone else experienced this?

Many Thanks
3:59 pm on Dec 17, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Isn't this something you can easily test? Simply choose the checkout option without signing into PayPal, and explore your shipping options.