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Order Management Software- Any suggestions?

M.O.M., mail order software, mutli warehouse, order fulfillment

   
3:27 pm on Apr 3, 2012 (gmt 0)

5+ Year Member



I have been using MOM for about 5 years. I just purchased their "Advanced Warehouse Module". I have multiple warehouses and need to maintain inventory control as well as use the program for incoming sales, purchase orders, shipping et al.
MOM's AWM does not work with multiple warehouse inventory.
Do any of you have mutliple warehouses and domains where you have found a successful software program to handle these requirements?
5:37 pm on Apr 3, 2012 (gmt 0)



I'd be curious for your responses too. I'd love to see something that offered reliable multi-warehouse management as well as being cloud based.
1:15 am on Apr 4, 2012 (gmt 0)



We have had no luck on this stuff either. We are currently using shipworks and manual processes. We looked at Stone Edge's stuff and found it wanting somewhat. We are now in the process of writing our own to manage our inventory and shipping.
1:29 am on Apr 4, 2012 (gmt 0)



@JackieBlue
What do you use for an accounting application?
I'm using Peachtree and I have created a Windows service that imports the online orders.

I created a basic shipping application that uses the Endicia api to print labels.

Peachtree is allowing more write access to their objects in the upcoming release. This will help me eliminate some of the manual processes I have to still do.
1:23 pm on Apr 4, 2012 (gmt 0)



@jrockfl - We use Quickbooks and import the online orders via Excel. But, we are in the processof changing our systems. We bought iMagicInventory to manage our inventory. We are importing orders from our various marketplaces into iMagic, printing our invoices (as well as tracking inventory) then using our application to ship orders (using the API too, but via their web servers). Tracking inventory is our biggest issue due to the various markets we sell on and how we sell some items in groups and singly.
5:05 pm on Apr 4, 2012 (gmt 0)

5+ Year Member



Has anyone ever used Fishbowl integrated with Quickbooks Enterprise?
8:24 pm on Apr 4, 2012 (gmt 0)



@skatingtoolman

I looked at it. I found it expensive and did not have some features I was interesetd in. I wanted to be able to integrate my shipping. We also required a barcode scan before shipping. They offered some custom work but it was quite pricey.
12:57 am on Apr 5, 2012 (gmt 0)

5+ Year Member



Anyone use linnworks? I am looking into it now, looks promising.
12:58 am on Apr 5, 2012 (gmt 0)



We use Stone Edge. Its cost effective but not perfect. The upcoming tie-in with Monsoon should increase the value for those that multi-channel.
1:16 am on Apr 6, 2012 (gmt 0)



@ssgumby - We tried their free trial. Could never get it to work right. However, we are in the US and they are a UK based company - might work better over there.
10:25 am on Apr 6, 2012 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



Perhaps it would be easier to get hold of an open source package and customize it for the specifics of your business. Have a look at weberp at least it has the basics in place, it's open source and it's platform independent.

Another choice is to customize your existing cart's back end to handle everything there.
9:17 pm on Apr 6, 2012 (gmt 0)

WebmasterWorld Senior Member planet13 is a WebmasterWorld Top Contributor of All Time Top Contributors Of The Month



someone has recommended shipworks to me but I have never tried it.
12:31 am on Apr 7, 2012 (gmt 0)




Another choice is to customize your existing cart's back end to handle everything there.


That's what we did. We sell on eBay and Amazon and both have fairly easy to download order feeds which we import into our shopping cart program. It's FAR from perfect, but it suffices.
8:30 pm on Apr 12, 2012 (gmt 0)

5+ Year Member



We're making the move from ShipWorks to Stone Edge. SE has a learning curve and seems far more complex but is more feature rich than other order managers that are compatible with our cart software.
11:59 am on Apr 24, 2012 (gmt 0)



Came across this software tonight: [linnworks.com...]

It has a cloud based option (must have for us), is a pay by month model, and seems to be pretty feature rich. I'm trying the trial right now.
4:56 pm on Apr 25, 2012 (gmt 0)



Multi-Warehouse extension for Magento:
[innoexts.com...]
9:25 pm on Apr 25, 2012 (gmt 0)

10+ Year Member



stoneedge has worked great for us, especially in terms of order verification with barcode scanners, integration with endicia, ups, exporting to quickbooks, handling purchase orders, inventory management. etc...

but they've been acquired by another company and their updates are lacking lately. I've been looking around for another solution, and not sure if there are any that are comparable.

I like the idea of integrating it with the shopping cart backend, but proper integration seems like it would require a lot of work up front.
12:24 am on May 1, 2012 (gmt 0)

5+ Year Member




you may want to look into a company called "Order Motion".

they are not cheap, and geared toward medium sized companies (and up). i sat through a demo of the software a while back.
 

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