Forum Moderators: buckworks
You would need a shopping cart that can accomodate shipping from multiple origin zip codes or warehouses. So far, I am covering the additional cost of multiple boxes.
> - Explanation / notification that products will arrive separately?
That would be a complicated system since you would need to associate each shipping box to a specific SKU. I just e-mail the customer that the red and blue widget will ship separately from the white widget.
Then with some magic numbers we'll use a tiered shipping fee. Ex. buy 1 and you pay the max on shipping which will occassionally be below what it will cost us. Buy $40 worth and the shipping is 50% off. Buy more than $80 and shipping is free. The average sale is in the $60-80 range so we're figuring that some folks will add the few extra products necessary to reach $100 and get their shipping free - which the odds are we'll make a profit on the shipping because it won't be the worse case scenario - 1 heavy item a long ways away.
If you work with more than one drop ship firm, how do you:-
- Calculate shipping costs (i.e. if a customer orders items from more than one firm will they need to pay more than one shipping fee)- Explaination / notification that products will arrive separately?
I'd offer free shipping, then add the appropriate shipping costs into your item.
As far as explaining that products will arrive separately, I'd just explain it during the checkout process and use the word "may" so you don't need to explain what's what.
That seems like the easy way, anyway.
If you have seriously different shipping costs, like you sell both a refridgerator and also a cooler, you might have more explaining to do regarding the shipping costs.
I'd offer free shipping, then add the appropriate shipping costs into your item.
Thanks for your excellent replies. The only problem which comes to mind here is that a user purchasing more than one item from one supplier will be paying multiple shipping costs.
I can see that I can offer 'buy two get one free' or 'buy two get 25% off the second' to cover purchases of more than one of the same item. But that wouldn't work with different items, unless I list them in groups.... 'buy two from any of groups A, B, or C and get 25% off the second item'. But that's complex.
The only problem which comes to mind here is that a user purchasing more than one item from one supplier will be paying multiple shipping costs.
I hadn't thought about that. Is the competition too tight for that to be feasible?
Is there something keeping you from using a sophisticated shopping cart that will do those things?
If not, you could hack it up a little and make little explanations where needed, or little links to explanations.
I'd suggest this only works for some situations. In our case we're handling many smallish items produced by small craftspeople. Each person produces maybe up to a dozen items. The store carries several hundred items. The strength of the store is in the variety it offers and the ability to combine them in any way the buyer wishes.
For example if a customer purchases three items, each from a different drop-ship location, that'll be 3x the normal shipping (give or take a little based on the locations of the drop-shippers in relation to the destination and weight/dimensions of the items).
Scary.
I agree with the idea of splitting the store into seperate websites -- if at all possible. That way, people don't feel jipped on shipping. (I guess expensive, light, items won't matter as much...jewlery, etc.)