joined:June 30, 2010
I have had a local fulfillment center doing all of my shipping for the past 18 months here in the Denver area. I have been happy with their services, however they have just informed me that they would like to increase my fulfillment charges around 10%. I am already paying $3.00 for 2 items or less, and then $4.00 for 3-4 items, and they now want 10% more (rates for 5+ items are unchanged). They also want to start charging me for the time involved in receiving inventory (they never charged for it before, and told me they wouldn't when I signed with them). It just seems like too much. I am already dealing with increased operating costs of running my business.
It is a hassle though changing providers, so I would prefer not to change centers. I was thinking about accepting the increase, however asking them not to charge me for receiving. What do you guys think? am I paying way too much. The items I sell are not large or extremely delicate. In addition to the fulfillment charge I also pay the shipping cost, and I buy all of the packing materials (boxes, bubble wrap). Any ideas you guys could provide would be great!