joined:May 10, 2006
I have an order that I shipped and based on the tracking number it has been delivered. The shipping carrier says they left a reference note saying they left the item on the porch behind a plant pot.
However, I now have my customer saying they received the reference note, but no item is behind the plant pot.
So either my customer is lying to me and trying to get another item for free, or someone stole the item that was on the porch.
I never had an issue like this come up so I don't know how I am going to handle this; what would you do if you were in this situation?