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my legit site is being marked a phishing site

     

eclancy

2:09 pm on Jun 9, 2011 (gmt 0)

10+ Year Member



Two people called me yesterday and said when they went to our web site they could not place an order because they said it was a phishing site.

Any ideas what's going on here? I've not been able to replicate their problem myself.

Thanks!

caran1

3:05 pm on Jun 9, 2011 (gmt 0)

10+ Year Member



Could be an ISP problem.

piatkow

3:48 pm on Jun 9, 2011 (gmt 0)

WebmasterWorld Senior Member piatkow is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



It would be either down to security software that they are using or to their ISP.

Do you have any ads or other third party content on the site?

lorax

1:16 pm on Jun 10, 2011 (gmt 0)

WebmasterWorld Senior Member lorax is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Have you checked to see if you've been hacked?

arieng

3:05 pm on Jun 10, 2011 (gmt 0)

5+ Year Member



Maybe a problem with your SSL certificate?

lucy24

6:42 pm on Jun 10, 2011 (gmt 0)

WebmasterWorld Senior Member lucy24 is a WebmasterWorld Top Contributor of All Time Top Contributors Of The Month



Two people called me yesterday and said when they went to our web site they could not place an order because they said it was a phishing site.

Any ideas what's going on here? I've not been able to replicate their problem myself.

Who said it was a phishing site? The people themselves? Their browsers? Their ISPs? Your server? Have you tried the basic tests like visiting your site from a friend's computer using a different browser (or your own laptop using a public terminal) and seeing if any warning messages pop up? Try a public library computer; they tend to be slathered with security precautions.

pricetack pb

7:53 pm on Jun 16, 2011 (gmt 0)



We need more information to help you out. It could be a range of possibilities. Are you incorporating any widgets or logos from different sites? If any of them are considered malware sites, that could lead to a browser error on your site. You can check with this google tool: [google.com...] (in case the URL doesn't come through, google "safebrowsing".
 

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