my legit site is being marked a phishing site

[eclancy]

Two people called me yesterday and said when they went to our web site they could not place an order because they said it was a phishing site.

Any ideas what's going on here? I've not been able to replicate their problem myself.

Thanks!

[caran1]

Could be an ISP problem.

[piatkow]

It would be either down to security software that they are using or to their ISP.

Do you have any ads or other third party content on the site?

[lorax]

Have you checked to see if you've been hacked?

[arieng]

Maybe a problem with your SSL certificate?

[lucy24]

Two people called me yesterday and said when they went to our web site they could not place an order because they said it was a phishing site.

Any ideas what's going on here? I've not been able to replicate their problem myself.

Who said it was a phishing site? The people themselves? Their browsers? Their ISPs? Your server? Have you tried the basic tests like visiting your site from a friend's computer using a different browser (or your own laptop using a public terminal) and seeing if any warning messages pop up? Try a public library computer; they tend to be slathered with security precautions.

[pricetack pb]

We need more information to help you out. It could be a range of possibilities. Are you incorporating any widgets or logos from different sites? If any of them are considered malware sites, that could lead to a browser error on your site. You can check with this google tool: [google.com...] (in case the URL doesn't come through, google "safebrowsing".