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my legit site is being marked a phishing site

     
2:09 pm on Jun 9, 2011 (gmt 0)

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Two people called me yesterday and said when they went to our web site they could not place an order because they said it was a phishing site.

Any ideas what's going on here? I've not been able to replicate their problem myself.

Thanks!
3:05 pm on June 9, 2011 (gmt 0)

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Could be an ISP problem.
3:48 pm on June 9, 2011 (gmt 0)

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WebmasterWorld Senior Member piatkow is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month

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It would be either down to security software that they are using or to their ISP.

Do you have any ads or other third party content on the site?
1:16 pm on June 10, 2011 (gmt 0)

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WebmasterWorld Senior Member lorax is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Have you checked to see if you've been hacked?
3:05 pm on June 10, 2011 (gmt 0)

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Maybe a problem with your SSL certificate?
6:42 pm on June 10, 2011 (gmt 0)

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WebmasterWorld Senior Member lucy24 is a WebmasterWorld Top Contributor of All Time Top Contributors Of The Month

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Two people called me yesterday and said when they went to our web site they could not place an order because they said it was a phishing site.

Any ideas what's going on here? I've not been able to replicate their problem myself.

Who said it was a phishing site? The people themselves? Their browsers? Their ISPs? Your server? Have you tried the basic tests like visiting your site from a friend's computer using a different browser (or your own laptop using a public terminal) and seeing if any warning messages pop up? Try a public library computer; they tend to be slathered with security precautions.
7:53 pm on June 16, 2011 (gmt 0)

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We need more information to help you out. It could be a range of possibilities. Are you incorporating any widgets or logos from different sites? If any of them are considered malware sites, that could lead to a browser error on your site. You can check with this google tool: [google.com...] (in case the URL doesn't come through, google "safebrowsing".