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Google Checkout - Info?

     
3:03 pm on Jun 3, 2011 (gmt 0)

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Hi,

I currently use Authorize.Net and Paypal for payment methods on my ecommerce site. I'm thinking of adding Google Checkout but just a couple questions I'm hoping someone could help me out with.

1. With my current payment methods I authorize the order when it is submitted and then settle/capture it once the order ships. I read online that Google Checkout only holds an authorization for 7 days compared to Authorize.Net/Paypal which I think is 30 days.

My question is if I try to settle/capture a Google Checkout authorization after 7 days will it get denied? Would I have to re-submit the authorization and settle/capture again?

2. Which payment method is more popular with customers; PayPal or Google Checkout?

I read online that Google Checkout can help with sales conversions up to 40%, but I always thought PayPal was much more widely used so I'm debating if it's worth adding Google Checkout?

Thank you,

olimits7
4:14 pm on June 3, 2011 (gmt 0)

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This is not scientific, but with a number of our clients that use Google Checkout we see increased traffic / product placement / conversions from Google Product Search. Is there a way you can integrate both payment methods?
5:54 pm on June 3, 2011 (gmt 0)

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My question is if I try to settle/capture a Google Checkout authorization after 7 days will it get denied? Would I have to re-submit the authorization and settle/capture again?


They release the authorization, but you can still charge the order after 7 days.
Its just that there is no fund guarantee you will need to wait a few hours until its gets processed again
5:55 pm on June 3, 2011 (gmt 0)

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Hi,

I guess it would be good to have Google Checkout since I'm sure a good amount of users like paying with this method instead of PayPal.

Yes, I can integrate both but the only thing that I'm concerned with is the authorization expiring after only 7 days.

Do you authorize orders first and later settle/capture the order? Have you ever done this successfully after 7 days?

Thank you,

olimits7
6:07 pm on June 3, 2011 (gmt 0)

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Hi,

Oh ok, so it takes a few hours for it to process when I try to charge only a released authorization?

If it takes this long to process a released authorization would it be better to have my website script just send a new authorization and charge after 7 days of the 1st authorization?

I'm guessing if I send a new authorization and charge it would process it immediately instead of waiting a few hours to process the released authorization?

Thank you,

olimits7
6:28 pm on June 3, 2011 (gmt 0)

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They reason it takes a few hours is because it send for an new authorization

There is an option in the Settings > Preferences
"Automatically authorize and charge the buyer's credit card."
that should help
7:08 pm on June 3, 2011 (gmt 0)

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Hi,

Yes, I saw that setting but I don't think this will help me because I still just want to "authorize only" new orders and it seems like with this setting new orders will be "authorized and charged".

I think I'm better just "authorizing only" new orders and if I can't "charge" the order after 7 days with my current authorization just have my script submit a new "authorization and charge" to settle/capture the order after it ships.

olimits7
5:06 pm on June 6, 2011 (gmt 0)

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Hi,

Just wondering, has anyone read online of any current statistics of the number of users that use PayPal vs Google Checkout?

Thank you,

olimits7
6:14 pm on June 16, 2011 (gmt 0)

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I hope you dont mind me asking but what are the fees for the auth.net gateway verssus using paypal website payments pro?
7:45 pm on June 16, 2011 (gmt 0)

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PayPal is still going to give you an edge over Google Checkout (in most cases) since it is still substantially more widely used (although certainly has its detractors).

You should definitely try to capture in as little time as possible (ideally 3 days or less). Different cards have different authorization periods and few are 30 days. Most debit cards, in fact, have only a 3 day authorization period. But as others have stated you will typically still be able to capture outside the authorization period with Google, PayPal and other gateways. But there is risk of the capture failing.