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Q&A on Changes to Colorado Use Tax

What every U.S.-based online merchant should know

         

arieng

6:26 pm on Apr 6, 2010 (gmt 0)

10+ Year Member



Haven't yet heard anything about this here, but I participated in a DMA conference call last week regarding this and it seems to be the real deal.

Earlier this year, the state of Colorado discussed a momentous change to their state tax law. Though similar to other state laws in New York and California that expand how a company develops nexus within a state, this law goes far beyond all others and affects all direct marketers, not just those that have established nexus.

The exact requirements are not yet finalized, but on March 31st Colorado enacted emergency regulations that go into effect on May 1st. Merchants are required to begin adhering to these emergency guidelines by May 1st or face significant penalties.

Here is a brief Q&A of how the changes will affect most online merchants. For more detailed information, refer to their website [taxcolorado.com....]

NOTE: I'm no lawyer, so you should definitely discuss this with your own counsel.

1.Does the current change to Colorado state tax law affect merchants that do not have nexus in the state of Colorado?
Yes. All direct marketers that ship to the state of Colorado are affected by this change, regardless of whether they have nexus or not.

2.What orders are affected by this new tax law?
Any orders that are shipped to the state of Colorado are affected. Orders that are billed to a Colorado address but shipped elsewhere are not affected. If the sale is for a digital or otherwise non-tangible product, then orders with a bill-to address in the state of Colorado are affected.

3.Do merchants have to collect Colorado state sales tax?
No. Direct merchants have the option to collect sales tax on orders shipped to Colorado.

4.If a merchant opts not to collect Colorado sales tax, what is required to comply with the new law?
If you don’t collect tax, there are three things you must do to comply:
a.First, you must notify the customer at the time of sale, within a confirmation email, and/or on the invoice sent with the order that a use tax must be remitted by the customer to the Department of Revenue.
b.Secondly, you must send an annual summary via first class mail to all Colorado customers outlining their purchases for the past year.
c.Lastly, the merchant must annually send an electronic file to the state tax authority including all purchases shipped to Colorado where sales tax was not collected.

5.What requirements are there on how you notify the customer at time of purchase?
Notice must be provided on all Colorado purchases. The notice will be sufficient if it appears on the invoice. If no invoice is provided, it can be given to the purchaser as part of the sale, either immediately before, as part of, or immediately after the sale, including by means of an e-mail confirmation of the sale sent to the Colorado purchaser.

Merchants are advised to craft their own messages as advised by their legal counsel, but here is a sample message from the DMA:

Important Sales Tax Information for Colorado Purchasers

We are not required to collect Colorado sales tax on your purchase. However, unless this sale is exempt from sales taxes, you are required to pay the tax by filing a sales/use tax form with Colorado at the end of year for all non-taxed remote purchases, including Internet purchases. We will provide you with a year-end summary of all your non-taxed purchases with us, and we are required by Colorado law to report the total purchase amount of your total non-taxed sales to the Colorado Department of Revenue. For more information go to www.taxcolorado.com.

6.What is required in regard to the annual summary for Colorado purchasers?
The exact requirements are not yet finalized, but the current recommendations suggest basic info such as name, address, and total value of purchases. Notably, the summary must be sent via First Class mail.

7.What is required in regard to the annual reporting to the Colorado Department of Revenue?
Though not part of the emergency regulations, the proposed statute states that merchants must send an annual report to the Department of Revenue outlining all purchases shipped to Colorado over the previous year. The report must be delivered by March 1st, for all purchases made during the previous calendar year. The report must be delivered digitally, in a format that will be announced by November on the state’s website.

8.Are there any exemptions to the new law?
There are several de minimus exemptions based on the annual sales of the merchant and the amount delivered to the state of Colorado, but they are pretty low.

There is one exemption that I'll discuss here. For customers that spend less than $250 in a calendar year, the merchant is not required to send an annual statement, and reporting on these customers to the Department of Revenue is optional.

9.What are the penalties for non-compliance?
Each of the three components of the law carries its own penalties:
a.$5 per transaction for lack of notification, not to exceed the following caps:
- If the merchant had no knowledge of the requirement and provides notice within 60 days of demand from the Dept. of Revenue, $5,000.
- Otherwise, $50,000 for the first calendar year the retailer was obligated to provide notices; and.
b.$10 per customer for not providing annual summary, not to exceed the following caps:
- If summary is less than or equal to 30 days late, $1,000.
- If summary is sent within 60 days after demand by the Dept. of Revenue and retailer had no knowledge of the requirement, $10,000.
- Otherwise, $100,000 for the first calendar year the retailer was obligated to provide notices.
c.$10 per customer for not reporting to Dept. of Revenue, not to exceed the following caps:
- For filing within 30 days of due date, $1,000.
- If summary is sent within 60 days after demand by the Dept. of Revenue and retailer had no knowledge of the requirement, $10,000.
- Otherwise, $100,000 for the first calendar year the retailer was obligated to provide notices.

10.What is being done to challenge this new law?
The DMA is preparing to challenge the new regulations in court, but they are also recommending that all merchants prepare to adhere to these guidelines by May 1st, 2010. As of now, no other challenges have been publicly announced, though expect some large retailers without nexus (such as Amazon) to put up some form of defense.

LifeinAsia

6:47 pm on Apr 6, 2010 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



IANAL, but without the requirement of nexus, I don't see how this could withstand any legal challenge.

I can definitely see some retailers just refusing to ship to Colorado addresses because of not wanting to deal with the reporting issues.

I can also see a nice new industry for businesses just outside of Colorado to receive shipments and forward them to consumers in Colorado.

purplecape

8:13 pm on Apr 6, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The focus on orders shipped to CO is interesting, in light of the fact that Amazon terminated all of its affiliates in Colorado (called Associates) due to this law. But it seems that not having affiliates in CO isn't going to help them, or any other company. It's shipping to a CO customer that matters.

tangor

10:39 pm on Apr 6, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Colorado is attempting to force merchants to do the reporting of sales by CO residents to CO so CO can go after that resident for failing to pay. Certainly won't be doing business with CO residents as I have no desire to be an unpaid CO tax collector!

arieng

10:46 pm on Apr 6, 2010 (gmt 0)

10+ Year Member



Certainly won't be doing business with CO residents

Sounds like more of a logistical and PR nightmare than just doing the reporting. I think this will get struck down at the federal level, but in the meantime I think its far better to toe the line with CO transactions than to shut down all business in CO, or face up to hundreds of thousands in fees.

jwolthuis

11:40 pm on Apr 6, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



...or face up to hundreds of thousands in fees.
The fine is $10 per Colorado customer per year, for a "remote seller" that doesn't send a Colorado customer their yearly statement.

Exactly how the total fine will be calculated will be interesting.

dickbaker

2:54 am on Apr 7, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Great. That will add another day or so of work each year. What's a merchant supposed to do, charge CO residents more to cover the additional time?

Rugles

9:06 pm on Apr 7, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



not just those that have established nexus.


Can somebody define "nexus" for me?

Thanks,

arieng

10:24 pm on Apr 7, 2010 (gmt 0)

10+ Year Member



I'll take a shot, though I'm sure a tax attorney would shoot this explanation full of holes.

'Nexus' in this sense pertains to whether or not a business operates within a certain jurisdiction. For instance, a brick and mortar store with locations in California, Arizona, and Oregon has nexus in all three of those states. Therefore, they have to collect and pay sales tax on order shipped to all three of those states (well...except Oregon, which I don't believe has a state sales tax).

Traditionally, Ecommerce companies only have nexus in states where they physically operate. If a company operates out of Ohio but ships nationwide, they only have to collect sales tax on purchases shipping to Ohio. However, if they open a distribution center in Utah, then they'll have established nexus there and will have to begin collecting sales tax on order shipped to Utah.

Over the past few years, some states have started trying to expand how they define nexus. It started in New York, which passed a law stating that a company with affiliates in NY had established nexus, and therefore has to collect and remit state sales tax for orders to NY. That led to Amazon firing all NY affiliates to avoid the tax implications. Since then, several states have or are in the process of enacting similar legislation.

What complicates this whole mess is that state sales tax is not waived for orders placed from out-of-state companies. There is still what is called a 'use tax', which is not collected by the merchant. The purchaser is required to track and remit the tax directly. However, this is rarely adhered to and almost never pursued by the state tax authorities.

What is different about the Colorado situation is that they are not really discussing nexus. They are requiring merchants to help them track transactions where use tax should be remitted, so that they can go after the revenue directly from their constituents.

My gut tells me that this won't hold up to a challenge at the federal level, but who knows.

So is anyone going to start providing notification to CO buyers as of May 1?

jwolthuis

3:24 am on Apr 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes, of course I'll fully comply. But just in case I miss a few notifications, how will non-compliance be detected?

tangor

12:40 pm on Apr 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I already have on my ecommerce sites:

"Offer and shipping valid to US and Canada Only." I've recently added: "Offer void for Colorado Residents after April 30, 2010."

Yeah, I know my computer keeps tabs of biz and I could create a report at the click of a few keys... but what if that system goes down and my back up failed and all that other stuff? What is my level of requirement to meet? I'm, not going there. I've sold one widget to one person in one Colorado city in the last year. Unfortunately (er, fortunately since I don't have to do squat!) the widget exceeded the CO threshold. I have other things to do besides rat on Colorado residents to their taxing authority.

Next thing you know the FTC will be involved and then... Katy, bar the door!

HRoth

12:51 pm on Apr 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This is pretty silly. First they have to detect you selling. How are they going to do that? Seal the borders and create their own customs department? [sarcasm]Works great for the US![/sarcasm]

Then okay, they decided to whomp you with a big fine. How are they going to collect it?

A few years ago I got a letter from the state of Ohio about how all companies who sold seeds to anyone in the state had to register and create a physical presence in the state, at least an office, and if they didn't they had to pay an annual $500 fine. Sure, I'll bet a lot of companies went right ahead and did that, just like I'm sure they'll go ahead and abide by this law too.

Talmud has a good rule: Don't make laws the people won't follow. It creates mockery for *all* laws.

tangor

1:08 pm on Apr 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



@HRoth... my position is I have no fear. Like you where's the authority? But my on site commentary is political speak which is a bit of fun, if one gets their jollies thumbing noses. :)

Sadly, it often takes "Sorry, I can't sell to you because your elected officials are full of you know what" to wake the consumer, er, citizen... and this applies to every country, especially the UK, not just USA.

Merchants are getting the royal ... runaround... everywhere these days.

As for "detecting" all I have to say is "shipping". Shouldn't take too much to figure out that one gooberment (sic) office will talk to another, with energetic arm twisting involved. We have seen sausage made. Politics is much like that.

purplecape

1:48 pm on Apr 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



That led to Amazon firing all NY affiliates to avoid the tax implications.

Actually, they didn't. They threatened to but I've been in business as an Amazon Associate (their word for affiliate) since 2001, living in NY state all that time, with no interruptions.

tangor

1:59 pm on Apr 8, 2010 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Not quite apples and oranges... bit of a difference between affiliates, Amazon, and reporting all sales to the state wherein the resident resides... telling daddy that junior bought something, etc. etc. ect.