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It seems like there's only so much online merchants can do, and that we're at the mercy of the customers and the credit card companies.
I know there's laws, but the police don't seem to be interested.
Do you think there would be any interest amongst online merchants in trying to get the laws changed to help protect us? I'm thinking of trying to get the laws changed at the federal level. Make the penalties more harsh, make investigation more possible, and give merchants some protection.
The banks would fight it, but if enough merchants got together to support change, it's possible.
The one thing I have seen someone do was I think not legal, but it benefitted me. This guy has a website in Europe selling things that are a fraud magnet. When he would get ripped off, which happened fairly often because it was just the nature of the beast, he would put the thief's name and address and the amount owed up on a web page (which was a long list of thieves). I found the page because I was googling the name of a would-be customer with a suspiciously large order. And there he was. I sent the would-be customer an email with just the link on it and voided the transaction. I wrote and thanked the website owner for the page, although I would not be surprised if what that guy was doing was illegal. He sure saved me some bucks on that one.
I should add that on a couple of occasions I have emailed people who have stiffed me about this experience. Both times it resulted in immediate payment.
he would put the thief's name and address and the amount owed up on a web page
Lord, I hope you're not thinking of doing that (putting up someone's name, address, and amount they owed)!