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We are managing an online marketing campaign for a client of ours who uses Worldpay on the back end of their site. I have been liaising with the web developers who installed tracking code in December, and initially it had been tracking sales and conversions.
However, it seems to have stopped tracking conversions/sales, and apparently Worldpay have made some changes that affected 3rd party tracking.
The web developer tried a few workarounds, but had no luck.
Have you come across this at all lately? Have any other clients experienced the same problems?
I sent the web developer some solutions that arose for Paypal users, but it doesn't seem to have fixed it.
Both he and I are at a loss. I'm not technical so would be far more in the dark about it...
From 5th January any scripting will be suppressed on output to the web browser for all RBS WorldPay merchants (no exceptions or opt-out possible) - unfortunately this will prevent web applications such as Google Analytics from being used on our hosted payment pages but such coding may still be applied to a merchant's website at the merchant's own risk.
[edited by: lorax at 2:06 pm (utc) on Jan. 11, 2010]