Zen Cart Commenting Module

[whyyi]

Kind of a long shot, but does anybody know of code or a module in ZenCart that will enable users to comment on products at the product detail and category level.

Any help is greatly appreciated.

Thanks!

[philbish]

I would be cautious about how you implement and display this. It could have a bad effect on conversion rate.

We implemented a "customer questions" module that would appear on every product page. There was a prominent text box where customers could ask a question about the product. And all of the questions/our answers would appear below.

Quickly, some products would accumulate tons of questions (50+). Some would be duplicates, poorly worded, etc.

We noticed the conversion rate went down significantly.

We moved all the questions/answers to their own page, and the conversion rate went back up. We kept the text box on the product page, and put a link to "view all xx questions about this product"

Just be careful that your commenting module doesn't clutter the page and distract potential buyers.

[whyyi]

That's some great info, I really appreciate the comment and the input!

Did you happen to get the module from the zen cart site (link would be great) or was it a customized module you did.

Thanks Again!