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I received an email from an international UK retailer that wants to buy 1 of my products in bulk (100 copies).
This is my first time dealing with an order of this size; my question is how do I handle this without getting ripped off?
I don't think this is a scam order, but you can never be to careful in todays world.
- Should I have him fax me over any documentation?
- Or should I authorize his credit card first to make sure I receive a successfull authoriztion?
I'm not sure what the proper etiquette is to handle an order like this.
We have gotten tons of requests for orders like this for years. In the past we have rejected them for fear of fraud, (the first few times we shipped overseas we got hurt),refused deliveries (do to taxes and duties) and chargebacks. In the next few days we are going to be rolling out a third party solution that handles all the issues with shipping international. (i.e. fraud, shipping, taxes, duties, returns, etc) We feel that the cost of one of these solutions far outweighs the risk of doing it on our own. You may want to look into one of these services.