Forum Moderators: buckworks
One of the nice things about Paypal was that a registered vendor (like me) could request payment from anyone who had a supported credit card. The customer himself did not need to be a Paypal member. A vendor could create a payment link, send it to the customer, and the customer would be presented with a choice:
The last payment I received with Paypal was in late July and the payer was offered these choices.
Now, when I send the same payment link to the customer, the resulting page he sees requires him to login. The second option above was no longer offered.
A colleague suggested that perhaps this rule applies only to transaction amounts above a certain threshold. But I have tested with lowered thresholds and it still seems to require the payer to login.
I have done some Googling for a news announcement, but have come up empty.
Anyone have a similar experience? Any comments or links to an announcement would be greatly appreciated.
Thanks and cheers!
Take a look at this payment link:
[paypal.com...]
The link was generated using their current Website Payments Standard interface. [ Feel free to make a payment. Ha! ;-) ]
When I open it as a prospective payer - using one of my secondary browsers, like Opera or Chrome, with all cookies cleared, so there is no reasonable chance of being identified as an account holder or as a previous visitor - I get a page with two forms: one for registration, one for login.
But no option for payment without registration.
I do recall the link you describe that used to appear on this payment page. The page surely tried to nudge the payer towards registration/login, but it was clear enough how he could simply bypass that and go straight to credit card details.
So is Paypal crazy to remove this option? I sure think so.
Or am I missing something?
Again, thanks for your help. Cheers!
Now, we are really in weird territory. I am totally not getting any such link. For example, the page I get looks like this:
[easycaptures.com...]
I wonder if it is detecting that I am out of the US and applying a stricter standard, requiring me to register/login. [ I guess I'd have to play around a bit with a US-based proxy. Hmmm, don't really like the idea of entering my user/pass info in some untrustworthy proxy.]
But there is another odd element here. My customer,who is definitely US-based, reports experiencing the same thing as I am experiencing: registration/login required. In fact, it was she who initially reported the problem.
Now, what do you make of all that?
Again, thanks for taking the time to help out.
Plus it comes and goes ( which makes setting up a site that uses the paypal system " no reg/login" to collect payments very hit and miss ) ..
In Europe some sites in some countries have the link , some sites in the same country dont pass to a page with the link ..not surprised that they have started doing this in the US too ..only paypal know why and where and when they are doing this ..and why they change overnight ..without warning ..
@Leosghost: Thanks for that key piece of info. I didn't realize that the change had taken place so long ago; it only hit me this month. But like you say, it appears to be hit and miss and only Paypal knows the criteria under which they will require a payer to reg/login. Phases of the moon and gerbils reading tea leaves, perhaps.
@dpd1: Yeah, I too, used to get both options,even when logged in.
Guess I will have to take @dpd1's advice and contact Paypal customer service.
Thanks mucho to all for your help. I'll let you know what I find out.
Cheers!
It certainly isn't my job to p*ss around deleting cookies, I just shop elsewhere.
If it did, you clicked that it was OK to after you filled out the info
