Forum Moderators: buckworks
In order to reduce support costs and also increase customer retention what are the acceptable ways of validating cards online when integrated with a payment processor. Some of them could be like;
1. to do a “$0” transaction, which is interpreted as an authorization request and won’t appear on the customer’s bill, or need to be reverted
2. another is to use a specific API to validate the credit card
3. the last one is to revert/cancel the $1 authorization after it has been done. This may not be the best solution because it might end up showing on buyer monthly statement which merchant has no control over.
What are the other possible ways?
What if the integrated payment processor does not offer better ways of validating? Is there anything a merchant can do?
Thanks much for sharing your thoughts and any experiences.