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need help with ssl certificate

         

jason102178

11:22 am on Mar 14, 2009 (gmt 0)

10+ Year Member



i was wondering if someone could help me out because my hosting company is not much help and they will not support coding i guess they call it i purchased an ssl certificate and i am messing around with it before i do what i need with it i will be opening a hosting reseller account in which i will be using my ssl when i purchase it but they said i need too buy my own ssl so that is what i did anyways i was givin a script too use too get it too work this is the one that i was givin too work on my blog for when users login and then theres another one simular too this one in which i was told too use on my main part of my website.
anyways when i go to my site with fire fox is works just fine but when i go and try to my site with internet explorer theres always an error message that pops up here

now i have been trying too get help on this for the past week and too be honest people in forums are rude and they expect you too know how too do everything i am not a developer of a master html person i am beginner
and the help i have gotten is not really help people keep saying oh i would make a config file or i would use .hctacess or somthing and i do not know how too do any of that so if you have a sugesstion and if you recomment a config file or somthing would you please make a config file for me and send it too my email with the correct coding i should me using then they say i should link the config file to my index file and all the tell me is i need too put in the code in my index file and refference it too the config file or somthing and i dont know the code too refference too.

i need some serious help too figure this out and get it working properly so if your willing too help then please post a reply to this message

[edited by: lorax at 1:07 pm (utc) on Mar. 14, 2009]
[edit reason] no urls please [/edit]

jason102178

8:28 am on Mar 15, 2009 (gmt 0)

10+ Year Member



we are not allowed too post a link too the website so people who are able too help can go to the site to see what is wrong?

rocknbil

4:45 pm on Mar 15, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The TOS you agreed to read [webmasterworld.com]

I feel your frustration, dealing with something like an SSL cert requires a little more knowledge than what can be gleaned from message boards. As you already know, the volumes of advice you don't understand will only confuse the issue even further.

Too often people get the idea the Internet is only about about "free," and they can do everything themselves. Sooner or later we all need help, and it sounds like you need to pay someone for their time to resolve your SSL issues.

If you really need to share a link with someone, you can do so via the private message/sticky mail links here, but it's no guarantee someone can "fix it for you" as our time is important, too.

jason102178

4:51 pm on Mar 15, 2009 (gmt 0)

10+ Year Member



thanks for the reply and yes it is very frustrating and like my hosting company did the most of it for me the ssl certificate is already to go and installed on the server all i have too do is figure out the coding ive been trying too figure this out for the past 2 months.

jecasc

7:52 pm on Mar 15, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



anyways when i go to my site with fire fox is works just fine but when i go and try to my site with internet explorer theres always an error message that pops up here

Ok, and whats the error message? You could get a lot more help if you would go into a few details. We do not know what server setup you are using, what software you are using, nothing.

If an error message pops up only in IE my best guess would be its something like: "This page contains secure and unsecure elements". Which for example would mean you have links or elements in your page that are not being called with https:// but with http://

No offense meant - but if you do not even know which information you need to provide so someone can help - you should definetly think about hiring somebody to fix this issue, because chances are high you would not be able to implement the solution someone gave to you on this forum.

There are websites where you can rent coders for small money.

jason102178

10:03 pm on Mar 15, 2009 (gmt 0)

10+ Year Member



well i have takin many steps in trying to fix the issue and i have looked at the coding and i was told once that it was because the images where using http so i changed too https and as for software im not sure what software you would be talking about only thing i use to edit files is dreamweaver. and i never herd of renting coders i wouldnt know how to go about somthing like that..

the certificate that i have and that godady installed is called a turbo ssl

the error message i get in internet explorer is
security warning
do you want to view only the webpage content delivered securely?
this webpage contains conent that will not be using a secure https connection.which could compromise the security of the entire webpage. and i have tried it out on my main part of my domain as well as sub domains which include a blog and a forum as well and i looked at the coding in the blog and forum and everything is using an https in front of it and im not sure why internet explorer would be this stupid and do this when any other browser is works fine in.
the error message makes me beleave there is content on the webpage thats not using https but ive looked through all the coding and dont see any thats using http because i changed it all over and thanks for advice

rachel123

12:55 am on Mar 16, 2009 (gmt 0)

10+ Year Member



I am afraid you are going to need to hire somebody. Or buy some books and study up.

Do you have any banner ads, or affiliate content on your site that might be serving images etc. using http? You have searched your entire code for "http:" and turned up nothing?

jason102178

1:28 am on Mar 16, 2009 (gmt 0)

10+ Year Member



ok well the good news is that i got it finally so that error message doesnt show up no more but i still have one small problem the ssl shows up in firefox but it doesnt show up in explorer like it does fire fox in the taskbar it should be blue letting them know the site is secure the code im currently using is
<SCRIPT LANGUAGE="JavaScript">
if (location.protocol != 'https:'){
window.location= 'https://' + location.host + location.pathname + location.search
}
</SCRIPT>

LifeinAsia

3:30 pm on Mar 16, 2009 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



but ive looked through all the coding and dont see any thats using http because i changed it all over and thanks for advice

Look at the source text for the page displayed, not the original pre-processed code. There may be something you overlooked.

The most common issues are:
- images
- external JavaScript files
- external CSS files
- 3rd party content (banner advertising, AdSense, page counters, analytic programs, etc.)

jason102178

8:36 pm on Mar 16, 2009 (gmt 0)

10+ Year Member



well as i mentioned above i went through the source code and fixed all the images and the banners and changed it from http to https and before i was getting a security warning but im not getting the warning no more so i fixed that problem the only other problem is getting the ssl too show up in internet explorer it works fine in fire fox and heres the code im using for the ssl

<SCRIPT LANGUAGE="JavaScript">
if (location.protocol != 'https:'){
window.location= 'https://' + location.host + location.pathname + location.search
}
</SCRIPT>

rachel123

6:26 pm on Mar 17, 2009 (gmt 0)

10+ Year Member



I'm confused by what you mean by "show up" in Internet explorer.

If you've got the lock, then it's working. If you are talking about the green address bar in IE, that's something you have to pay more for... there's several threads on here debating whether it is worth the extra cost...

jason102178

9:45 pm on Mar 17, 2009 (gmt 0)

10+ Year Member



no acually im talking about the blue address bar in address bar the blue one shows up in internet explorer and theres a lock in firefox in lower right corner at bottom of page but that doesnt show up in internet explorer there

jason102178

9:47 pm on Mar 17, 2009 (gmt 0)

10+ Year Member



only the extended ssls have the green bar i have a turbo delux ssl so they work a little differently alot of banks and people who dont want too pay that much too have one can get one for like only 30 bucks

MLHmptn

8:12 am on Mar 18, 2009 (gmt 0)

10+ Year Member



I believe since IE7 the SSL lock is next to the address bar by the refresh and stop button, it's no longer in the bottom right corner like it was in previous IE's. What version of IE do you have running?

jason102178

9:00 am on Mar 18, 2009 (gmt 0)

10+ Year Member



im running ie 7 and when i click on the blue part in the address bar it usually says this site is encrpted but in ie that thing doesnt come up so i was confused i was wondering if it even was suppose too work in ie7

jason102178

9:08 am on Mar 18, 2009 (gmt 0)

10+ Year Member



thats odd tho i just went too a website where i new there ssl worked fine and i looked in internet explorer and the blue address bar did not show up neither does the lock so maybe ie is different i should of checked on that awhile ago

jason102178

9:25 am on Mar 18, 2009 (gmt 0)

10+ Year Member



oh i see how it works now in internet explorer it doesnt show the blue part on left side of address bae and the lock isnt at bottom if webpage the lock is acually on right side of address bar

MLHmptn

5:58 am on Mar 20, 2009 (gmt 0)

10+ Year Member



Jason,

Your not the only one that never noticed this! I've had quite a few customers call us and tell us our sites are not SSL encrypted and their not safe and I had to enlighten them that IE7 moved the SSL lock icon location. We all have brain farts from time to time! :> So I assume your question has been resolved?

[edited by: MLHmptn at 6:01 am (utc) on Mar. 20, 2009]

jason102178

10:48 am on Mar 20, 2009 (gmt 0)

10+ Year Member



yup my question has been resolved in the begining i had the problem of a security warning pop up and then i went back and made sure all images and links where https and not http and that fixed that problem and the ssl isnt that notciable in ie7 so i can see how alot of people can miss it i think they need too make ie7 like they do firefox so it shows up just like that and i would of thought my hosting provider would of informed me that ie7 works a little differently instead godaddy does not support any questions relating too ssl they just create the ssl and install it and too let everyone know that if they do order an ssl through godaddy be aware that it takes up to 72 hours for it too install and during that time your site may be down mine was down for 72 hours they dont let customers know that they just tell them it takes 72 hrs too install and do not say your site could be down during process