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Amazon blocked my selling account!

         

Isoray

8:03 am on Feb 9, 2009 (gmt 0)

10+ Year Member



My brother used to sell books on amazon marketplace and later his account was blocked, because he didn't reply buyer's email due to his 2 months vacation.

And then I began to sell on amazon marketplace, but after one week my selling accout was blocked, amazon said my account was related with my brother's one.

I think it's unfair. I don't want to share my brother's mistake. Lots of products are in my stock now, and I don't know how to sell them out...

JohnRoy

3:16 am on Feb 11, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I don't think it's unfair for them to protect their customers rights. You can't go on vacation for 2 months and leave the buyers waiting until you return. Seems they said that in addition to being a brother, the account was related.

Wlauzon

6:16 am on Feb 11, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Welcome to real life, which is seldom fair.

And not sure what you expect us to do about it.

tangor

6:19 am on Feb 11, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Same account? Same Address (real)? In which case they did right. Find another market and don't take vacations.

Essex_boy

10:26 am on Feb 12, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



don't take vacations- a touch harsh me thinks, why on earth dont you share teh work when he's away ?

tangor

10:41 am on Feb 12, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



My apologies... needed a smilie after "don't take vacations"; however, OP seemed to indicate two accounts (one for his brother and, later, his) and got tramped because of his brother's failure. My initial advice remains the same: Find another market.

Amazon RARELY reverses their decisions.

Sorry... no smilie on this one.