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It's normally just a simple configuration that lets you define the maximum packing weight per carton. So, if the total order weight exceeds the max carton weight, it just splits the order into multiple cases when it submits the info to UPS, FedEx, etc.
We've spent MANY hours looking at carts and have only found two hosted carts that have this feature... CoreCommerce and 3dcart.
Unfortunately, they seem to be lacking some of the other, less-important features we're looking for.
If anyone knows of or uses a hosted cart that has the feature, your recommendation would be well appreciated.
[edited by: lorax at 2:26 pm (utc) on Jan. 4, 2009]
[edit reason] removed URLs [/edit]
After all the research, we've decided to go with Core Commerce. They have graciously agreed to work some of our suggestions into their development cycle, which is ideal for us.
We have a solution that was customized, but have had too many problems with upgrades, etc. That's why we were looking for a hosted solution where all of those things are their responsibility instead of ours.
Again, thanks to all.