Welcome to WebmasterWorld Guest from 184.108.40.206
Forum Moderators: buckworks
Try looking for the contact address and emailing the seller and see what he says.
Good luck and happy new year
1. Fraud rates from overseas are higher than from the US.
2. Address verification does not work for most cards issues outside the US, so cannot verify if the order is being shipped to a legitimate address.
We usually tell customers in many countries to use PayPal, as there is simply no way we can verify European and most other cards.
Sure - the economy might be in a bad place right now, but that is even more of a reason to help prevent fraudulent transactions now. Many small businesses live month to month, and a couple of chargebacks could potentially put the small business out of business.
I get a lot of people from Canada wanting to order items, and I'll ship to them if they use PayPal.
It's just too easy to get screwed.
It's much more expensive all the way around to accept non-US orders. The credit card company notices are constantly coming in saying those rates are going up even higher so we probably shouldn't even be accepting Canadian orders at this point either. I've actually been accused of being prejudiced against anyone not in the US when I just literally can't afford to accept those orders anymore!
There is also the problem of dealing with returns from foreign countries.
With the melt-down of the US economy...
joined:Dec 10, 2005
Blame the lazy credit card companies for not coming up with a system to prvent fraud - they could do it but refuse to imo
I would love to ship world wide but unless you have a huge profit margin it is impossible not that I don't want to it is not good business.
In terms of the checking the card, I look at what they are buying and how much of it. If I get a funny feeling, I check the ip address. I used to check a lot more closely and ask them for their bank phone number and actually call, but now I just go by gut. No evil eye, it works. I think it depends a good deal on what you sell, also.
The UK also has a huge public borrowing, we relied (def past tense) massively on the Financial sector, and British Manufacturing has been in decline for a generation. Retail, the other bastion of British economic growth, is taking a pummeling.
Token contribution to the thread:
We can do security checks on UK cards, but not foreign ones. We tend to use verified Paypal accounts for international orders- and only with a Signed For service. The gut instinct theory works well for us- and the profit we're making on international orders justifies the risk.
Of course, we look quite cheap as the pound collapes against the Euro and even the dollar.
Of the western/1st world countries the US is in the worst shape. It is the epicenter of the meltdown
2008 stock market returns
New York - down 33.84%
London - down 31.3%
Paris - down 42.7%
Frankfurt - down 40.4%
Mumbai - down 51.9%
Singapore - down 49.2%
Sydney - down 41.3%
Hong Kong - down 48.3%
Shanghai - down 65.2%
Tokyo - down 42.1%
Iceland is off over 90%!
I received an order for a widget. The billing and shipping address were a street in a small town in upper New York state. When I went to run a name and address verification with American Express, I was told it was an international card (warning sign #1). I called the name and address verification department, and was told that the name verified, but the address did not.
I emailed the customer and told him I needed the correct billing address. The one he emailed back was in Ontario. (warning sign#2: why didn't he give me his correct address the first time?)
I know that American Express will not protect me at all in a dispute unless the product is shipped to the billing address. I politely told the customer that I could not ship to the New York state address, as I would not be protected should something happen in shipping.
He replied that he's bought things on the internet all the time and had them shipped to New York, told me to cancel the order, and that he would buy from someone else. (He'll have to pay a lot more, though, since my price on this item is far lower than anyone else's.).
I suspect that, if I'd shipped it to the New York address, I would have been hit with a chargeback, and would have lost.
The stock market is not the best indicator of the state of an economy. You must be aware of that.
December job losses in the US was 650 000, December job losses in Canada was 30 000. The US is 10 times bigger, so you are losing jobs at a rate twice as fast as we are. I believe that the US has lost close to 2.5 million jobs in the last 12 months, many banks have failed, close to a 2 trillion dollar deficit, home values plunging.
Completely opposite up here, no banks have failed or are even close to failing, our guv was still in surplus the last quarter and home values are holding steady.
</completely off topic>