Forum Moderators: buckworks

Message Too Old, No Replies

File downloads

         

haggul

2:20 pm on Dec 10, 2008 (gmt 0)

10+ Year Member



I have asked a similar question in the past but this time the scenario is a little different!

I develop a site for a company that sells books, CDs, DVDs and some other supplies in a very specific niche (think eastern religions)

Some of the audio cd's they sell could be made available as file downloads thus making the delivery quicker and easier, and so they want me to look at adding such a thing to their store (custom SQL / ASP)

I have expressed some doubts about this - partly because I will have to build the engine to deliver / validate things from scratch, and also partly because they do not process payments at point of order, so if someone orders a download when they are closed, they will not be charged for it (and therefore sent the link) until the next time they do a charging run - not really the idea behind downloads!

So has anyone got any advice on best way forward - I'd be happy to push them towards 3rd party solution, but preferably if we can make it look a little like the existing site, and deep link into the particular download from a "product" page on the existing site - if that makes sense.

Thanks as ever.

Chris

Corey Bryant

2:25 pm on Dec 10, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If the download is not made immediately, chargebacks could occur since most uses expect it. It needs to be explicitly stated that the download will only be available after verification.

Now having said that, the gateway will provide some good information in vetting the transaction and you might consider using GeoIP to help get the download immediately.

Payloadz and Share-It have a couple of options available. Adding it though should not be too difficult - a special link is generated for the download and expires maybe aftre 5 days to 3 downloads.

haggul

3:38 pm on Dec 10, 2008 (gmt 0)

10+ Year Member



Thanks Corey - I'll look at those 2 services you mentioned.

MitchellC

11:52 pm on Dec 17, 2008 (gmt 0)

10+ Year Member



I use payloadz for this reason, and they are excellent.

The buyer will get the download instructions immediately after payment, and is given a fair amount of time to download.

It also helps in closing a sale as the customer knows upfront that he will get what he is buying right away.