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Merchant Fees for recurring Payments

recurring payments and fees

         

paymentdude

3:29 pm on Oct 15, 2008 (gmt 0)

10+ Year Member



Hey Guys,

Is there any regulation from credit card companies that merchant's or vendors (who receive the payments from end users) can not charge fees like transaction fees or convenience fees on recurring scheduled payments?

Like if I schedule a weekly recurring payment of $10 for next 4 weeks then vendor can not charge $2 (convenience fee for online payment) for each transaction?

Do let me know if anyone knows any other resources about regulations around e payments and credit card regulations and rules.

Thanks,
Vijay

Corey Bryant

2:24 pm on Oct 16, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



There are usually two parties involved in a credit card transaction - the merchant (acquiring bank) and the consumer (issuing bank). I am not sure where the vendor comes in, but usually any other company / individual added might come in as an Internet Payment Server Provider (IPSP) / 3PP.

When you get a merchant account, it will tell you if you can charge a surcharge on the transactions. Most of the time, it will tell you no, but most merchants raise the costs some to cover the merchant account fees.

Some acquirers will allow charges for a bona fide convenience outside of the merchants customary payment channel. There are a few others as well, such as if the transactions are usually face to face but the transaction is done over the phone. Also, if the charge is applicable to all forms of payment is usually OK. Of course, this is usually the easiest especially for Internet merchants since most of the time they might only accept credit cards as the form of payment.

But these are governed by the merchant account agreement.

paymentdude

2:44 pm on Oct 16, 2008 (gmt 0)

10+ Year Member



Hey Corey,

Thanks for the reply. Let me give you a example to demonstrate exactly which fees I am talking about.

Suppose I am a end user for MetroPCS phone company. MertoPCS has different types of payment options for me to pay my monthly bills like online using cc, check, store, drop box, Over Phone, IVR etc. MetroPCS says they will not charge any convenience fees for check, store and drop box transactions but they will charge convenience fee of $2 for credit card online, Over Phone and IVR bill payments.

My question is if I schedule a biweekly schedule payment for my bill then should MetroPCS should charge me $2 for each transaction (that means monthly 2 times) or they should charge me only once per billing cycle or something else?

Is there any regulation about fees charged for recurring payments which are not part of bill amount like convenience fees or transaction fees?

Thanks,
Vijay

Corey Bryant

8:14 pm on Oct 16, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It sounds like the "convenience fee" is being charged since the company's normal route is for consumers to swipe their credit card. The merchant could be using the fee to help cover server and human resources costs.

Merchant account providers will have the merchant sign a contract and in there it might state these fees are not acceptable. Mastercard and Visa rules / regulations are always changing - rather they are always being re-interpreted for their protection. Since the companies went public, you can download MasterCard Rules [mastercard.com] and Visa Rules (Volume One [usa.visa.com] and Volume 2 [usa.visa.com]}. These will help in understanding the process of accepting these cards.

The thing that the card associations do prohibit though is requiring a minimum charge on a credit card transaction.

Gate2Shop

12:21 pm on Nov 4, 2008 (gmt 0)

10+ Year Member



The recurring payment option should be a no cost option from a good provider, this is integrated at the begining of the process. If your being charged for it then you should re-think your options.

piatkow

2:22 pm on Nov 4, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month




The thing that the card associations do prohibit though is requiring a minimum charge on a credit card transaction.

This is the first time that I have ever thought that "lol", or even "rofl" would be an appropriate response on a discussion board. About half the b&m stores I go into have notices about minimum purchase values for cards.

rocknbil

10:53 pm on Nov 4, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



About half the b&m stores I go into have notices about minimum purchase values for cards.

Agreed, they do, but you do know this is specifically forbidden, right? (At least every merchant account contract I've seen.) Every time my wife sees one of them she lets them know about it too.

piatkow

11:46 am on Nov 5, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I am not sure if that is the case in the UK. Charging a premium is forbidden in my account but since Ikea started doing it I don't know if that is general or if the card issuers just don't go up against the "big boys".

incrediBILL

11:21 pm on Dec 16, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Like if I schedule a weekly recurring payment of $10 for next 4 weeks then vendor can not charge $2 (convenience fee for online payment) for each transaction?

It's all in how you word it whether it's "legal" or not.

For example:

$12/wk 4-week subscription paid weekly or,
save $8 with a single payment of $40 for a 4-week subscription

Then it's not a convenience fee, it becomes a discount for buying in bulk.

Corey Bryant

11:34 pm on Dec 16, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Agreed, they do, but you do know this is specifically forbidden, right? (At least every merchant account contract I've seen.) Every time my wife sees one of them she lets them know about it too.

For the UK, MasterCard Rules 9.12.3 forbid a minimum / maximum transaction amount.

incrediBILL

7:13 pm on Dec 17, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



For the UK, MasterCard Rules 9.12.3 forbid a minimum / maximum transaction amount.

How people get around this rule, such as restaurants, is they make the minimum order/bill per service $5. Then it's no longer a minimum amount regarding credit cards, it's a minimum order for your store whether it's cash, check, credit.

Similarly, in the US you can't charge more for using credit cards so people offer a discount for paying cash, silly I know, but it skirts the problem and gas stations all over the place use this method.

Corey Bryant

10:55 pm on Dec 17, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sorry, I thought we were only discussing credit card transactions and the rules that applied. There are ways around every rule / regulation and that's why the card associations (re)interpret them all the time - merchants trying to "skirt" the problem.

Merchants who get multiple complaints on any of the rules from the merchant account provider or card associations run the risk of losing their merchant account and being placed on the TMF / MATCH list.