Welcome to WebmasterWorld Guest from 220.127.116.11
Forum Moderators: buckworks
Some of our widgets are shipped in two boxes, and many widgets (depending on size) are shipped in boxes that UPS automatically tacks on 6.50 for handling due to size.
Was curious if that is something I should mention either in the item description or on the shipping calculation page in order to control / manage customer expectations.
I have never had a need to deal with this myself but I would feel there was something unreliable about a business that hid that information until later in th checkout process.
Personally, I think 98% of people have some point of reference for shipping costs -- nearly everyone has sent some sort of birthday or holiday gift box. The biggest bit of input people might lack is the origination of the shipment; they'll expect higher shipping costs if they know they live 3,000 miles away!