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Now I know scamming might be over the top, but judge yourself. I visit a website through a US located IP address it shows for instance 'price $99'. I visit the same site from my European IP address and now it shows 'price €99'.
That is 1,55 x the regular price for software and in this case it was a ssl certificate. (on on top of this they will still charge the VAT)
Be aware of this 'scam' as I call it, since their is not legit reason to charge so much more for a e-service.
Let me know if you have had similar experiences.
Unfortunately, the US merchant does have to pay. First of all your euro is converted at a rather poor rate, then there are conversion charges of another few percentage sale value, and on top of that often a cross-border charge.
Tomorrow, the euro could drop a lot against the dollar. The guy who converted at market rates today will lose out, whilst the guy who added a margin will still be okay.
When you ask for support you are more likely to phone right at the end of the day due to time differences, and it's also true you are more likely to have poor english which means it takes much more time to deal with your queries.
Finally, when the US merchant's accountant turns up, he now has to deal with another whole set of paperwork denominated in euros. His invoices in euros need to be tied into his accounting in US$.
I can quite believe that for many merchants, the cost of dealing with foreign currencies is in the region of the 50% difference between euro and US$.
i take your point but how is that?
i have 3 merchant accounts: $, pound and euro
the customer is billed in their currency and our account is credited daily in pounds for each currency, eg 3 direct deposits a day.
there is trivial extra work related to accounting, but i'm willing to accept that other companies do it differently. [basically daily the credited amounts relating to the dollars and euros are entered in the database manually eg 2 entries, then all the sales from that day are automatically calculated into their stirling equivalents for our accounting purposes]
my issue is big companies like adobe, who charge considerably more for downloadable products in the uk than the usa (or at least they did the last time i bought something that way)