Staying off the MATCH list

... any tips

[Habtom]

One of the scariest things that can happen to any one interested in Merchant accounts is to be on the MATCH list.

Excessive chargebacks,

frauds, and

violating the terms and conditions

...are the ones I know which can get you on the list. I would be interested in any MATCH related tips/stories.

Any one?

[jake66]

What is the MATCH list? I haven't seen anything about this before until just now.

[Habtom]

Jake, here are a couple of links to previous dicussions:

Terminated Merchant File/ TMF / Match List [webmasterworld.com]

Gateways and Merchant Accounts - Oh My! [webmasterworld.com]

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<added> It is a database of *black listed* merchant account holders started by Mastercard but maintained by both Mastercard and Visa currently. </added>

[edited by: Habtom at 9:19 am (utc) on April 27, 2008]

[Corey Bryant]

Doing business properly, vetting transactions, and taking care of your customers.

And keeping in constant contact with your merchant account provider if you process a transaction higher than what you told them or if you might be going over your monthly limit.

Just take care of your business and it should not be a worry.

[Habtom]

Corey, I agree. Thanks for that.

I think the business goal shouldn't be to struggle not to be listed as such, but to do business well to the best reliable way you can.

[Herath]

Request a dedicated manager for your account. That way the manager will get in touch with you on issues with your account before they get escalated to higher alerts. I think most MBs offer a didicated manager for volume more than 100k $ a month.

Also you dont have to go through regular crappy support when you want to get somthing done quick.

[AmiroCMS]

The only relatively good thing about TMF/MATCH list that it is not permanent. Merchant should be removed from there after 5 years.
I wish they offer "parole release" and "supervised processing" after 3 years :) LOL