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Good vs Bad Ratio

What is your feedback / quality score?

         

ByronM

10:11 pm on Mar 27, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



How often do you get a "kudos" vs a "you stink" type order response?

Just curious what your responses are like.

I've noticed the most difficult good vs bad orders are "Deal" orders posted on websites/coupon sites. If people aren't able to jump in on those deals they tend to send nasty-grams - does that hold water in your line as well?

AffiliateDreamer

11:38 pm on Mar 27, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'd imagine it was a 40:1 ratio, sort of like when you have a bad experience at a store you tend to tell everyone you know, whereas when you receive a good shopping experience you only tend to tell people when asked.