Forum Moderators: buckworks
I'm not thrilled with it being paypal or 2co for subscriptions here, either - however, ww has enough of a reputation and lack of competition that you go ahead and pay anyway.
most sites don't have that luxury.
The difficulty with these types of threads is they become like the 'seal' threads - where some people are pro because it works for them, some are anti because it doesn't, when the real thing to take from it is it works well for some people and some sites, and not so much for others. the only way to find out it test it yourself.
that was all I was trying to say in the initial post.
I often hear the argument that Paypal is "unprofessional" but it mostly seems to be based on opinion. I have used Paypal for about five years to sell occasional reports from one of my websites. I only sell about 10 to 20 of these a year and it's all I sell. The cost of using a "proper" merchant account could be more than than the income from the reports so this is out of the question. I am sure I am not alone in this. Paypal is great for many businesses with small online turnover but that does not necessarily make them unprofessional.
I am interested to hear your reasons for not wanting to use it since it is related to the OP's question.
[edited by: BeeDeeDubbleU at 5:03 pm (utc) on Mar. 6, 2008]
As such, it's something to bear in mind. We don't get to quiz our customers, and it doesn't matter if they are right or wrong on paypal - if they aren't going to shop because of it, then i won't offer it. if they do, i will.
it might be simply a quirk on my part about paypal - but it seems i'm not alone. really every customer has quirks - some like blue, some like red - and really its how you address that the best.
apologies if this is obscure/obtuse.
Yes, it can. Depends partially on your target market. From what I have seen, consumer based websites tend to do fairly well with PayPal on them.
The only way, you can know, is if you try it.
If you want, you can do website payments pro through PayPal and they won't even know they are paying with paypal.
I work for a B&M with a ecomm site and eBay Store ("PowerSeller").
Total revenue split: 60% B&M, 25% web, 15% eBay.
eBay sales are 99% PayPal and a few Money Orders.
Our web site offers PayPal (PayPal Express button) and standard CC processing.
Last year 45% used PayPal, 50% used regular CC processing, 5% used our "in-store pay & pickup" option.
Doesn't cost me to offer PayPal. But I wouldn't want to chance not getting those sales.
[edited by: T_Miller at 7:03 pm (utc) on Mar. 7, 2008]
We have merchant account CC and Paypal checkout options on two of our sites and we are getting about the same split, 40% PP, 60% CC.
On our site that only uses the merchant account we get a customer every other day that wants us to send them a Paypal invoice instead of registering for an account.
(btw - the paypal invoice tool is pretty useful, customers love it.)
>Its not a matter of IF paypal will freeze you, but when.
[touch wood] we have had no problem with Paypal in the 7 years we have been using them.
Yes, the PP Invoice tool is wonderful. We use it everyday.
All phone-in orders are offered the choice of CC over the phone or PP Invoice. About half request the PP Invoice.
We get PP Merchant Rate pricing based on our volume, so there is little difference in the back-end cost compared to our regular CC processing.