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I got a customer order today that has a US address in Arkansas and the AVS matches, the CVV2 matches but the IP is from the Ukraine... Would this be a possible fraud?
I cant think of any reason why the IP would be from the ukraine other than that it is fraud.... Can someone shed some light on this for me or at least give me your valued opinions... Should i process the order?
Customer may have placed the order from the Ukraine (possible). If an Arkansas phone# was provided you could simply call to confirm.
A common scam also is if you give them the tracking number for FedEx, etc. before delivery, a scammer will sometimes find a way to change the delivery address before it gets to the original delivery address - thus intercepting the goods.
Sadly for the legitimate people of Ukraine, the majority of orders placed from IPs there are fraudulent, i.e. far more than 50%.
[edited by: Bjorn_Iceland at 5:14 am (utc) on Oct. 4, 2007]
I once was on a buinsess trip to China and then checked my Paypal account - next thing I knew it was restricted...
Is the shipping address the same as the billing address? Perhaps you can use a shipping option with confirmation of identity if available with your courier?
So, i did a little more research, i called the phone number in the order and it was a South Carolina number (nothing major, since you can now move your number to any location in state or out. I asked for the person who put in the order and was told by his girlfriend that he was deployed in Iraq... I called the bank and the card wasn't stolen, i figure that the boyfriend ordered something for his girlfriend while he was in Iraq and the military must use some sort of proxy.....
I asked for the person who put in the order and was told by his girlfriend that he was deployed in Iraq... I called the bank and the card wasn't stolen, i figure that the boyfriend ordered something for his girlfriend while he was in Iraq and the military must use some sort of proxy.....
No. It sounds very likely that his card has been stolen.
US troops' cards are a good target for identity theft.
Our merchants take orders from US troops also, and their foreign IPs always indicate that it is a military network (.mil), related ISP, or Satellite Internet in that region.
UNITED STATES, VIRGINIA, MANASSAS, DOD NETWORK INFORMATION CENTER
TALIA BEFORD COLO, APO, ARMED FORCES EUROPE, MIDDLE EAST, & CANADA, UNITED STATES
I asked for the person who put in the order and was told by his girlfriend that he was deployed in Iraq.
Possible the "girlfriend" never even met her "boyfriend."
Lots of lonely women being suckered by men they met online. He writes that he's a U.S. officer in Iraq; he's really a kid in Lagos.
Also, one thing i forgot to mention is that i just mentioned the Boyfriends first name and she sounded pretty familiar with him, so i dont know, i already shipped it, but i guess we will see if it gets charged back... Hope not! If it does, i guess you just learn, adapt and move on.....
Poor woman had never met the Nigerian in person. They planned on marriage after meeting online.
joined:Aug 17, 2007
The "deployed in Iraq" might be a ploy to gain your sympathy by the way.
I would delay the order a few days. See if they get panicky and ask for air shipping.
Would i still get a chargeback from October 07?
Yes, the period of risk for Visa and MasterCard is 180 days.
For AMEX it is longer - up to 18 months.
In general, most chargebacks come in during the first 80 days. But the above is the period of risk.
If someone were to be posted abroad and return from their tour of duty, for example, you may well see a chargeback coming in at the end of the time.
So, if a Visa or MasterCard charge you have until April for that order (depending on the specific date).