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Professional VOIP solutions

     
3:07 pm on Sep 16, 2007 (gmt 0)

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Hello,

I remember this company that provided a phone system setup that was very professional. The guy was a 1-man operation but he had this VOIP phone setup that allowed him to answer his customers phone, it did things like: nice introduction when you call, press 1 for sales, 2 for support, etc.

He could also hire outside help, and he could actually listen/tape all incoming calls his hired help did.

Any ideas on companies that do this?

4:30 pm on Sept 16, 2007 (gmt 0)

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Check out TalkSwitch
12:50 am on Sept 17, 2007 (gmt 0)

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virtualpbx.com is a good one as well
2:47 pm on Sept 17, 2007 (gmt 0)

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Although technically not a VoIP solution, RingCentral will provide the professional front-end you seek, and distribute the calls to various phone numbers, including VoIP numbers.