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Multiple warehouse, Multi Currency features

         

AffiliateDreamer

9:18 pm on Sep 9, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hello,

What ecomm packages have multiple warehouse and multi currency capabilities built in?

Is this a common requirement or rare? (since the few packages that I've looked at don't seem to support them).

vincevincevince

5:39 am on Sep 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Multi-warehouse with differential pricing/shipping is a common wish, based on the number of times I've had merchants-to-be requesting such features. At the end of the day when they realise the complexity from the user's point of view, most merchants seem to reformulate prices to take a small hit on some orders and cover it on others.

Multi-currency is common but it is rare for the prices quoted to be actual prices, they are normally indicative prices obtained by using current exchange rates - the final price paid will be determined by their bank and VISA or similar who will handle the conversion. A major exchange rate site offers reasonably priced feeds which you can use on your site.

The main exception for multi-currency is where you are massive and have a physical international presence or you are using an international payment processor capable of native handling for multiple currencies. In the former case then your local branches will need to determine appropriate rates and billing; in the latter you will either need to supply all prices in your base currency for processor conversion; or sometimes to supply prices in foreign currencies yourself to be billed at those rates.

AffiliateDreamer

1:00 pm on Sep 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



How does it get complicated for the user to have multi warehouse/ currency?

I was thinking of geotargetting for Canadian and US/World customers for the currency and warehouse.

vincevincevince

1:16 pm on Sep 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



How does it get complicated for the user to have multi warehouse/ currency?

If you are providing an single set for each target market then you're fine. If you start calculating shipping based upon the number of warehouses you are pulling stock from for a given order, etc. then it does get complex.

AffiliateDreamer

2:04 pm on Sep 10, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yeah that is what I thought you were referring too.

I was just at a store where for each item in the shopping cart it said "shipping from our california warehouse' or 'shipping from our #*$!x warehouse'.

As long as shipping cost is just one amount and not broken into 2 shipping costs because of the 2 warehouses, I think it doesn't get complex at all.

The best way would be just to combine the costs if there are 2 warehouses.