Avoid Pipeline data Processing

[renegade42]

After two years finally fed up with their lousy customer service, and uncaring staff. Then they charge you $300 cancellation fee after two and a half years of terrible service! Nice. Switched to PayPal website Pro and am very happy so far...LIke the fact you are credited immediately for the sale, you don't have to have sepaater Amex or dicover accounts, and your balance earns interest. One place to collect all your payments, and the customers that hate PayPal never have to know.

[Tonearm]

They'll know when they see their bank statement, but that's no big deal.

I'm suffering with iPayment right now. Rates are low but the people are RIDICULOUS and my cell phone number still shows up on my customers' bank statements even after a least 10 calls to customer service.

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[bwnbwn]

Tonearm just sent ya an email wanted to add another thing their customer service is go as wel.

[topguy29]

Looking at their financials, it does seem like they are in a lot of trouble

We chose First Data because of their stability and reliability.

Did you read the contract before you signed it? First Data had a 6-month contract but that was no big deal. I don't have a cancellation fee or anything like that with them either.

[HRoth]

I had the same kind of problems with ipayment. It took them three years to change my address. This was after 7 contacts about it. When they relocated, they didn't pay out any settlements for weeks. Repeatedly they would charge me for something they weren't supposed to or sneak up the discount rate without asking, then I'd call, and they'd say sorry, we'll fix it, but they never would. It was like dealing with fifth-graders.

They also dropped me for no stated reason after six years (they reserve this as their contractual right) and a total of five chargebacks in all that time. I think I was just not making enough money. They sent me a form letter about it and I tried repeatedly to get through to the person named on the letter, but she was hiding behind her desk like a 13-year-old instead of acting like an adult and returning calls. When I googled her name, I found out this was standard operating procedure for her, for her pals in that department, and for ipayment in general.

All I can say is that if they are heading for economic ruin, they deserve it.

[Tonearm]

topguy29,

Who is in financial trouble? iPayment or Pipeline?

HRoth,

That really freaks me out. I've got to get away from iPayment.

[topguy29]

Pipeline Data (PPDAE). Take a look at their stock prices.

[Tonearm]

PPDA :)