International customers seem very sensitive to shipping cost, more than domestic customers I would guess. Along with Air Mail Parcel Post, I started offering Air Mail Letter Post rates and international sales have been growing in the last few days.
jbinbpt
9:37 pm on Feb 7, 2005 (gmt 0)
How do you track your air postal parcels? We stick with Air Mail Parcel Post so we can insure them and therefore track them eventually. I am under the impression that Air Mail Letter Rate is not insurable.
sun818
9:43 pm on Feb 7, 2005 (gmt 0)
Packages are not insured unless the service like Global Express EMS or UPS/FedEx comes with it. I think we can do this because most of the items we sell are under $50 USD. Most customers are honest. If s/he says the package was not delivered, I send them another one. Any profit loss from this is recouped by slightly padding the shipping price.