Welcome to WebmasterWorld Guest from 184.108.40.206
Forum Moderators: buckworks
If you don't offer faster shipping options I think you can loose out to sites that do, so its for that reason we offer the service.
A fault in our system (this was over 8 years ago)was having shipping labels created off line by the warehouse. The most common failure was warehouse staff ignoring the actual orders and sending everything by the default service.
As far as B2C we do not offer it, in an attempt to curb fraud. A few times customers have phoned and specifically requested it, but they have to have matching bill to and ship to addresses and the CVV code match and a good story.
We have B2C customers who choose Express shipping. Many of our customers are very wealthy and it really does not matter to them what the cost is.
But I can understand the worry about fraud.