Welcome to WebmasterWorld Guest from 220.127.116.11
Forum Moderators: buckworks
Also, we're now seeing the popup in IE saying that the page contains both secure and nonsecure items... And, in Firefox it's showing the lock icon with an "x".
So, I'm not sure if this is a Comodo issue (ie. ssl cert) or a Linkpoint issue (ie. pem file).
The only thing we did recently was getting American Express activated on our gateway account. I did download the new PEM file from LinkPoint and uploaded to our server, but to no avail.
What I'd like to know...is there a direct relationship between the SSL certificate and the PEM file? In other words, is there anything in the SSL certificate that points to the PEM file from the gateway? So, if we update our PEM file, or change its location, do we need to do anything with our SSL certificate?
Also, does this sound likes it's an issue with our gateway?
BTW...is there a way to search the forums by keyword?
It's easier to find the non-https cuplrits by selecting Tools-> Page Info in FireFox, click the media tab. One I always overlook is linking to the secure version of Analytics (doh) - these will not show up in Page Info.
But the real problem, it seems, is related to something else if it just cropped up on it's own:
Suddenly, however, our test orders are now failing.
The digital signature in the PEM is sent to the linkpoint gateway when it opens the connection, if it does not match it will reject the transaction. But this should not affect your SSL cert. The inverse, however, can - if the cert fails somehow, linkpoint won't complete a connection with a non-secure request.
Tell me, have you opened the lock icon and examined the details in the cert? (also in Tools->Page Info, Security tab) Have you made changes to your Linkpoint account, specifically any alterations to your company name? It is one of the elements used to create the digital signature in the PEM, if it doesn't match L.P. will reject the connection. If you've changed the company name you registered with LinkPoint you'll need to generate a new PEM.
Additionally, there's a bunch of other stuff (that I don't understand) that can disable a cert, this I pass off to my admin.
I already had all my image & css links as relative links. But, it turned out that my Google Analytics code was not the right code for a secure site. So, I updated the code and it looks like everything is working correctly.