Forum Moderators: buckworks
Now that Papal is accepting credit cards, do you prefer them over traditional merchant accounts?
What is the advantage of a merchant account over Paypal if any?
Seeing that Paypal now offers credit cards why would anyone want to pay those high rates/fees for a merchant accounts?
What is the trend now regarding this? Paypal or Merchant Account? What would you do if you had to decide?
Ecommerce Business Owners please jump in with your comments.
Thanks!
What is the advantage of a merchant account over Paypal if any?
Using Paypal - they still have to "register" when they pay you. They will get incessant little emails saying click here to update your account.
Seeing that Paypal now offers credit cards why would anyone want to pay those high rates/fees for a merchant accounts?
Or are you talking about their credit cards?
Plus a lot of people still do not trust Paypal & most do not know they do not need to be a member of Paypal to use it (as long as the business has the proper account). In the U.S., this has been the case for quite sometime, but still people do not know.
What is the trend now regarding this? Paypal or Merchant Account? What would you do if you had to decide?
The biggest problem with Paypal is that anyone can get Paypal. People under 18, etc. And I think this is what scares some people. They want to know the product that they are buying is stable and if something happens to it - the company will stand behind it.
-Corey
So we use Paypal with the address verifaction turned on (why wasn't that the default setting?) for internet orders, and our merchant account for wholesale and phone retail customers.
We currently have about half paypal and half retail phone orders - so it seems that there are some people that are not comfortable with paypal, and others that arent bothered.
Since paypal has no user fees other than the transaction, why not have both yourself?
Even though it costs more, I prefer keeping my customers on my own sites. Moreover, I it's easier for me to program since I can process the order in the database right when I get the verification from the XML Webservice that I use from my processor. With PayPal, I have to wait for the call back THEN process.
On one of my sites, I do have PayPal as an option to pay. For every 20 subscriptions I get (non-recurring subs), maybe 1 will use the PayPal option.
All that said, if PayPal would allow developers to post information from our own forms for verification, I would consider using it more.
Using Paypal - they still have to "register" when they pay you. They will get incessant little emails saying click here to update your account.
Not true! They do not have to "register". They do have to enter all of the information necessary for us to process a payment (e.g. credit card number, billing address, etc.), and they are offered an opportunity to register after they have paid, but they are not forced to sign up. They will get an e-mail receipt for the transaction, and if they do not choose to sign up, that should be the only e-mail they'll receive from PayPal.
Thats only true for US merchants though, isn't it?
Plus even if you are a U.S. resident with the proper account, your customer receive incessant emails from Paypal asking them to register.
-Corey