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Any ideas on how to get people to buy?

Month old site with one sale needs help.

         

WallaceCleaver

6:44 pm on Jun 26, 2002 (gmt 0)

10+ Year Member



I am the publisher of a print-based newsletter. I launched the web site for my newsletter in late May. Currently I receive about 125 visitors a week. As of this writing I only have one subscriber. Does anyone have any suggestions as to how I might go about generating more sales? I know that URLs are not permitted in messages, but mine is listed in my profile if you would like to review the site. Thanks for your help.

jatar_k

7:03 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



Welcome to WebmasterWorld WallaceCleaver

I took a quick spin through, though we really don't do site reviews.TOS #22 [webmasterworld.com]

I would suggest getting on online signup, I just can't see people printing that coupon and sending it but maybe that's just me. Maybe you could offer an email version as a "try before you buy" type thing. Show them a watered down version and then they can get a better idea of what it's all about.

Not totally sure, but online sign up is the big one
imho

WallaceCleaver

7:24 pm on Jun 26, 2002 (gmt 0)

10+ Year Member



Thank you for the suggestion. To be honest I wasn't aware of that item in the TOS. (Does anyone fully read those things?) What I was asking for wasn't so much a site review, but rather suggestions from others on how they have enticed people to buy. If looking at the site in order to determine what might help is against the rules, then forget that I ever mentioned that in my post. I will now rephrase my question. Given the situation that I mentioned in the previous message about number of visits, amount of time online, yadda, yadda how can I entice people to buy what I am selling? Remember that I am not asking for a site review just suggestions from others who may have been in a similair situation. Thanks!

martinibuster

7:27 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Of course, you can always do a site search here. There's also a good article at alistapart.com about the "money page." Pretty enlightening reading.

brotherhood of LAN

7:37 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hi Wallace,

>Terms of Service

I havent read it either :o .....i read it once. Best line of thought to follow is that you dont need a URL to explain most things....because you can always make a good example for everyone to learn somethign from

.....

I checked out the site survey. Maybe you could add a few questions about age/sex/location/more useful info..........Sometimes people may not be willing to sign up..but they appreciate the site enough to help you out and fill in the survey.

If you got some demographics for who is doing what, then you could get a better idea of how to catch them in your net.

Its something I should do more....remember that my 3rd party banner server was keen to do the same thing to target their ads more effectively.

korkus2000

7:38 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Why not put some of the best recipies online so people can see the quality of the product. I never jump into something if I can't see something first. Find like two or three that are sure to please. When people try and like them they are 100 more times likely to subscribe.

Like jatar_k said post a watered down version online.

[edited by: korkus2000 at 7:39 pm (utc) on June 26, 2002]

msr986

7:39 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I would expect a food site to have mouth watering pictures of completed dishes. The cartoons don't make me hungry.

Also, if you are going to offer a sample, you should make sure it is usable. If someone likes the recipe, maybe they will want to subscribe.

WallaceCleaver

8:47 pm on Jun 26, 2002 (gmt 0)

10+ Year Member



The suggestion of adding more questions to the survey is a good one. I'll definitely look into changing the survey. I am also investigating options that would allow me to take payments online. As to the suggestion of adding recipes to the site and the sample page not being useable, I do have a reason for not offering a useable sample and not offering free recipes. I have had web sites in the past and whenever I offered anything for free the people came, took the free item, and left. I figured that recipe hunters would come, take the sample, and not bother with a subscription. I could be wrong, but that was my line of thinking.

Marcia

8:59 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>also investigating options that would allow me to take payments online

Purchases invariably go up in number when online payment is available; but that's contingent on whether it's a marketable item. That can be gauged with time, once the ordering process is made as easy as possible.

You might also consider, in addition to taking payments on line, making the subscription available as downloadable content from a password protected area, with the password made available after payment.

buckworks

9:01 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



You're competing against quite a few free email recipe newsletters so you need really good spin about what people will get if they sign up. You've got a good start on "selling the benefits" but look for ways to (dare I say it?) beef it up even more. One thing that would help would be to mention how many recipes and/or articles each issue will offer, or other benefits such as "ad-free", collectible format, etc.

Mark_A

9:28 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



My 2p..

Not nearly enough public side to persuade me to part with any $$ even if it were something I had a specific interest in. (e.g. webmastering - motorcycles - digital photography - politics - ethics - sex :-)

It being a site about food, I think there need to be mouth watering pictures all over it, of vegitables, fruit, humus etc .. and dishes..

There are many "public content models" (I don't know about this sector) where webmasters earn from banners and / or affiliate sales and let all their content go public that you may have to (I think must) be much more persuasive in the public area to close subscriptions.

My suggestion, give everyone or anyone one months free entry into the inner site.
Make sure they love it so they dont think twice about paying for it 4 weeks later.

You may have to think carefully about avoiding people just signing up for another free month and your missing it but I am sure there is a simple way round this.

If that fails consider a public Ad and Affiliate funded business model. At least that way you can also get search engine exposure.

Just a couple of ideas but hope they help.

Crazy_Fool

9:37 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



lots of good suggestions already, so wont repeat them. how about also looking at what will deter people from signing up?

one thing that definitely puts me off is that i would have to send a cheque to an anonymous person at an anonymous address (PO Box). would i ever see the magazines i paid for? what if i don't? it's a PO Box so there's zero chance of getting my money back if it turns out to be a scam. i think i'll give it a miss for now ...

WallaceCleaver

10:04 pm on Jun 26, 2002 (gmt 0)

10+ Year Member



Well, really all recipe magazines/newsletters are competing with free email recipe newsletters, so we are all in the same boat on that one. The big difference there is that they have been around since before the Internet was REALLY big and have a loyal following. I, one the other hand, have to try to convince them that my publication is better than what they can get for free.

As to the mention of the PO Box. I thought that the PO Box would be better as I didn't really want every Tom, Dick, and Harry to know my physical address and this seems like the best way to get around that.

Mark_A

10:08 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Sorry Wallace, didn't register the words
"print-based newsletter."

At least..... in my defence..
Some of what I wrote still applies. :-)

Crazy_Fool

11:07 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>I thought that the PO Box would be better as I
>>didn't really want every Tom, Dick, and Harry
>>to know my physical address

fraudsters and scammers all over the world use PO Boxes so Tom, Dick and Harry can't trace them ... would you buy from a company if you couldn't trace them to get your money back if they failed to deliver?

how about renting a shared business mailing address? it looks more legitimate than a PO Box number and still hides your home address.

idiotgirl

11:33 pm on Jun 26, 2002 (gmt 0)

10+ Year Member Top Contributors Of The Month



Maybe a copy of the newsletter, like a scanned photo, and some clippings that appear as though torn straight from the newsletter - right on the front page of the web site. And yes - some food pictures - just for "dressup". Since I can't touch it, smell it, or taste it - I need visual motivation to part with my money. (And I'm inherently cheap, just as many other browsers are.) Post some comments of your readers near these clips to get people motivated i.e. "Betty from New Jersey says, 'Next to the Wall Street Journal, this newsletter is the most anticipated thing in my mailbox'" sort of deal.

All right on the front page. Hit them right between the eyes. Subtlety is lost on the masses.

You might even take payments online via PayPal (or similar setup) or a real-time credit card processor to show you are a bonafied merchant. With a cart feature they could confirm the details of their order and you could tell them when to expect their first issue, thank them profusely, etc. It both personalizes the experience and legitimizes the experience, especially if these people have made other online pruchases. You could give them the option to send in a coupon by snail mail, as well. This way you're covering all the purchase bases.

If so inclined, you might also create a vegan BBS for your client base (members only), or top ten reasons I need vegetarian recipes. Being a ravenous carnivore, this might be of particular interest to people like me, who think a vegatarian recipe is just opening a bag of frozen vegetables and putting them in the microwave.

Things like this might also bring more traffic to your site, and help you in the SE's.

EliteWeb

11:33 pm on Jun 26, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Dealing with the culinary industry and doing sites for chefs and other food businesses i have come to the conclusion for a food related site to have a following there are a few things that need to be done. As for your site, im not very turned on by the coloring, to me it is bland <no pun intended> food sites need pictures and more pictures, if you do not have the time to take the pictures yourself have a professional do it - presentation is key for any cookbook and from what i see its a newsletter with recipe stuff.

Newsletters bring people back, more interaction to a site brings people back, new pages being added gives people places to explore.

I hate it when magazines dont put their current cover/content on their homepage. I wanna see a newsletter thing that represents what it is. :)

So to get people to buy - free gift with purchasE?

4crests

12:32 am on Jun 27, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Is it the Rash ??

No, It's.....

Your Content.

I just need more


sorry, i couldn't help it

msr986

2:03 am on Jun 27, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



> I do have a reason for not offering a useable sample and not offering free recipes. I have had web sites in the past and whenever I offered anything for free the people came, took the free item, and left

Certainly ONE recipe is not too much to risk!

I won't subscribe to any publication if I did not know the quality of the content!

bigjohnt

2:46 am on Jun 27, 2002 (gmt 0)

10+ Year Member



Testimonials. More testimonials.
An "about the authors" page, maybe.
And all the good ideas from the thread.
I would urge you to make subscriptions available online also, at a reduced price, since you will have no postage costs and might make it up on volume.

I'd also promote it via ezines by writing and distributing a few articles to established ezine publishers.

You might even consider archiving a few past issues as PDF's for free.
And, I'd expand the site to include a bookstore. I see a bunch of potential here.

karyam

7:54 pm on Jul 3, 2002 (gmt 0)

10+ Year Member



I you have a few bucks to spend in promotions, open an account with Overture (www.overture.com) and start bidding on keywords like "vegetarian recipes". This keyword got 24152 searches last month, and it's less than $0.15 a click to be listed #1. That would get you listed #1 in Yahoo, MSN, Altavista and many more search engines...

Good luck!

skibum

2:14 pm on Jul 10, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'd go for ODP, Zeal, and YAHOO! listings for traffic. Sample recipies might even get some deep links from ODP/Zeal.

It might be worth trying to strike up some kind of deal with a related merchant, such that a subscription was essentially free after the subscriber used the coupons for related merchandise that came with the subscription.

gcross

2:34 am on Jul 14, 2002 (gmt 0)

10+ Year Member



Wallace, I know you may be concerned about making your physical address available on the web, but if you start reading up on some of the issues relating to website credibility, you will find that a physical address and phone number actually increase your business credibility and encourage purchases as a result. Also, as you yourself mentioned, you have a heavy competition out there. You need to take a serious look at your competition and find a way to one-up them. You need to provide a taste of your merchandise. If you don't want your recipes stolen online, why not a medium sized graphic (linked to a full-sized graphic) of a finished recipe in attractive display, with a list of key ingredients (no amounts, no cooking instructions) and a few details, like how many servings and how long the preparation and cooking time. Name how many recipes each issue averages. Name some. How many different ethnic selections, main dishes, side dishes, entrees, desserts, etc. Do you also feature fancy dishes suitable for entertaining as well as easy or simple dishes suitable for the average cook? Show some pictures.

Also on the subject of website credibility, who do you know? Who knows you? Who reads your publication? Any comments, positive AND negative, from any NAMES? Elicit some reviews from people in respected positions within the field of food preparation. Restaurant owners, restaurant schools, famous hosts and hostesses, maybe some big, famous names, like Emeril Lagasse or Alton Brown. Did Martha Stewart share a recipe or comments in your publication?

In addition, I concur with some of the other remarks. You've initiated a website in order to employ a faster, global medium to market your product. Well, there are two sides to that medium. Instant gratification and... instant gratification. Fast, faster, fastest. Fast booting of your site pages. Immediate, online payment for subscription. Immediate access to paid for product. The ability to update and/or customize one's account, online. The ability to communicate with your business via email or telephone, not waiting days or weeks for a snail mail response.

Have you tried targeted marketing? How are you marketing your product? Then there are the statistics. You are getting 125 hits a week and have had one subscriber? Given you HAVEN'T taken advantage of all the potential of the online medium? In my book, that is actually pretty damn good! There are sites galore online that offer information on all these issues but again, it comes down to credibility. Who are the biggest and the best? I don't know, personally, At least, not yet. Maybe someone else can offer that information. But do some research. THAT, at least, is free and copious. I've been doing nothing else for weeks now, as I am preparing to revise both my sites PDQ here. A LOT of issues to take into account. Usability, credibility, w3c standards, ADA standards, yadda yadda. Gads!

Good luck:)