CUSTOMER SERVICE outsource company (any recommendations?)

We are looking for a company to handle our 800 Calls and Live Chat

[walstib]

We are looking for a decent company to handle our incoming
Customer Service calls and Live Chat (preferably 24/7)and NOT IN INDIA.

I used a great company in the past that charged by the minute, .40 cents, but I forgot their name. We had another company that was going to do it for the same rate and I think they just went belly up.

Any suggestions would be greatly appreciated.

Thanks, Jamie

[walstib]

still waiting?.....

[bekyed]

Hi Walstib,

I know a great place to find what you are looking for
Try searching the er web!

Bek.

[Outsource IT ph]

Here in the Philippines we have a valuable experience in the customer service area. You may want to consider looking for a company here..I help you find one..

[jsinger]

I used a great company in the past that charged by the minute, .40 cents, but I forgot their name.

"Used them"? Did they do work for your business or did you encounter them as a shopper?

How'd you pay them? Where were they located? Don't you have telephone records? payment records?

[Realbrisk]

walstib

.40 its a great price, we pay double per min for a call center

you should try catalogsuccess.com, you should find allot of advertisers

[edited by: Realbrisk at 6:55 pm (utc) on May 13, 2007]