What's with all those missing addresses lately?

[bcc1234]

I've started seeing orders where a customer doesn't fill out the street address. They enter the city, state, zip, and the phone number, but no actual address.

It started happening lately much more than before. Is anyone seeing the same thing?

I've checked the store software and everything is working fine.

[MrFishGuy]

Is that the information necessary to see your shipping rates? Maybe they are trying to see or compare your shipping charges.

[bcc1234]

Nope, the shipping price is shown earlier. Besides, I'm talking about completed orders where people just didn't fill out the street address.

[jsinger]

Your post was awfully vague. But your cart probably requires the other fields but not the street address. That makes sense since some people in very tiny villages don't use street addresses.

Does your cart use sequential order numbers? If so, someone may be entering test orders to track how many orders you take in a given period.

[Easy_Coder]

that's really strange, so you don't have server side validation that enforces collection of all of your data points?

[bcc1234]

that's really strange, so you don't have server side validation that enforces collection of all of your data points?

Nope. Used to validate them, but now only collect info. It helps with not scaring away those who are very new to shopping on line.

[jsinger]

enforces collection of all of your data points?

Street address shouldn't be enforced, for the reason I stated. We get a few perfectly good orders every year with no street address.

ie,
John Doe
Light House Island, Maine

[Easy_Coder]

Nope. Used to validate them, but now only collect info. It helps with not scaring away those who are very new to shopping on line

Perhaps then you might want to implement a final preview screen that A) lets your customer review the order and B) sorta indicates something like "are you sure that you want to complete w/o providing a street name" type of message?