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Forum Moderators: buckworks
how many people out of 100 see your front page? is it 10, 1, 50, 0. and of that how many of those are return visitors. In my site, i have 300 brand new uniques a day and only 7 view my front page. usually people are searching for something on google and yahoo snd come across your deep content. since about 98% dont buy and dont really care about you, they dont see the front page anyway. (or is that just me) The majority of return people however view the front page to see new products or updates. so id recommend a lot of rotating content with links to things that people would want to return to. who else has this question?
how many people out of 100 see your front page? is it 10, 1, 50, 0.
What to put on the front page? As always, I mainly take clues from the big commerce sites. They have the volume and ability to test this. A few hot high margin products, specials, new stuff (to test how well it sells) etc.
In our B/M stores thats how we've always decided what went in our windows and ads and "end caps."
Works every time.
A few good points the one being about the shipping / payment in the home page for an ecommerce website do you think this is essential?
The problem I will face is getting all the information i want to the user without "clutter". What are peopleís thoughts on this? Still keeping with this topic what is the most important information a user will need to be more comfortable to just buy there and then?
I think this is a good topic for discussion as a lot of people will be wondering the same thing, new and old people here.
Customers know what they want...or at least a general idea.
So why are they on your site. To buy the product...but why don't they. They need to qualify the purchase in their mind. Is this car or boat REALLY worth 50K to me? Qualify their purchase in their mind for them. They need to know three things.
1. This is what I REALLY need as opposed to what I THINK I need
2. I'm getting the best deal, or I think I'm getting a deal (even if they're not).
3. ...and afterwords, warranty, support, customer service, shipping?
So, without rambling on about about heritage and history and blah blah. Address these concerns on the right. Leave them no reason to go anywhere else. Show an SSL seal, square trade seal, international ordering info, anything that provides instant reputation. You only have 10 seconds to talk. If a customer sees a link that says 30 day return guarantee. They probably wont click it, but if they read it you don't need them to.
You'll also notice more successful companies have large amounts of site content aside from products. This is like the chicken and the egg. As they grew the needed more info on the site. As more info ended up on the site more people THOUGHT they were bigger reputable companies, without saying. Hey! We're a big company...we promise!
1) identification of who you are and what you do/sell
2) access to/list of the goods and/or services
2) a way to contact you - even if it's a link to a contact us page
3) confidence and credibility builders - think awards, memberships, associations, testimonials
4) a list or links to your latest deals
I look at the home page as the central resource. I know that content on sub-pages is likely to be restricted to whatever the purpose of that page is. The home page, on the other hand, is a bird's eye view of the website. I should see or have access to everything I need from there. As someone noted here, even if they come in on a sub-page, they check out the home page. That's not an uncommon habit. It's because it is intended to be the starting point of a website.
Mentioning awards! ... this isn't 1998. I guess referring to your Pulitzer Prize is fine if you're selling a book. Or a Cy Young Award if you have a baseball pitching instruction site. LOL! I don't know of many truly impartial awards and any mention of Pay Pal will offend some savvy web shoppers.
As for Hacker Safe etc. let's don't get off on that subject for the 10th time. (we intentionally have no certificates on our site, btw)