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Just another observation on the need for this option - if you are a retailer of goods, I personally don't see the need. Many of the top etailers do not implement the feature - even Dell for that matter. On the other hand if you offer a service, this option may be of use to close a sale or as a cheaper alternative to an 800 number, but again you need to be there to service the user.
joined:Oct 25, 2005
That happpens to me sometimes on the Verisign website - I just shut down the entire browser