How do you guys work around this one. Hotmail, Yahoo, and some others are blocking our outbound password reset emails, customer service, etc. We've told customers to check their junkmail folders for our communication but obviously that is less than ideal.
Is there a work-around to any of this?
Essex_boy
7:02 pm on Oct 6, 2004 (gmt 0)
There is a white list that you can go on it has been listed here before search for it.
mattglet
11:46 pm on Oct 6, 2004 (gmt 0)
I know of AOL's whitelist (I'm the one that posted it, but I can't remember the exact URL offhand; do a search on here for it). The other providers probably offer the same thing.
Ian_Cowley
4:40 pm on Oct 7, 2004 (gmt 0)
It could be that your IP has been black holed. Send your mail via a another IP address or mail provider. Also check your email for spam triggers - heavy use of HTML, all caps, multiple! etc.
wayzel
11:25 pm on Oct 7, 2004 (gmt 0)
thanks
Databuilder
6:34 pm on Oct 9, 2004 (gmt 0)
Sitesell offers a couple of ways to check to see what the chances are your newsletter will be judged as spam. One way is a form you paste your newsleter into. The send way lets you e-mail a copy of yuor newsletter and it sends you a report back.
