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Business collapsing

         

JoeCamel

7:06 am on Aug 22, 2004 (gmt 0)

10+ Year Member



I have been following this board for quite some time and learnt a great deal from it. I started my online business about a year ago and after months of optimizing and changing bits and pieces, it receives about 600 to 1000 uniques a day by itself (with no PPC).

Usually my site gets 3 to 10 orders per day. This August, my sales has dropped so low that there are days that there are no orders at all. I realise the Olympic may have something to do with it, but this dry spell seemed to happen a little before the Olympic (about 9th August). I am really worried that if my sales continue to be like this my business will collapse soon.

How's everybody's sales?

HarleyGuy

8:56 am on Aug 22, 2004 (gmt 0)

10+ Year Member



Did your uniques per day drop?
Yahoo had big change this month were you affected?

eyeinthesky

9:27 am on Aug 22, 2004 (gmt 0)

10+ Year Member



Olympics & Summmer slump :

[webmasterworld.com...]

[webmasterworld.com...]

Don't worry, happy days will be here again, soon :)

Shak

10:02 am on Aug 22, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



JoeCamel

welcome to WebmasterWorld

apart from the advice given above...

were your 2-3 sales a day coming from "specific" keywords, for which you may no longer be getting any traffic, if so, do PPC on them.

shak

j4mes

10:37 am on Aug 22, 2004 (gmt 0)

10+ Year Member



JoeCamel, welcome!

Don't be too worried, during August (at least here in the UK) hits drop to about a half to a third and sales even lower. Just take the opportunity to tweak your site and catch some sunshine until it starts to pick up again in September :)

James.

ChronicFatigue

2:57 pm on Aug 22, 2004 (gmt 0)

10+ Year Member



Hi

Can you sticky me the url too?

Will take a look.

derekwong28

3:05 pm on Aug 22, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I wouldn't worry too much at this stage. But if your business does not recover significantly after the Olympics, you should do some investigation. One possibility is that your competitors are undercutting you by a wide margin.

JoeCamel

5:07 pm on Aug 22, 2004 (gmt 0)

10+ Year Member



I am not really in the business where competitors can undercut us in terms of price. My "category" is broad, but my products are unique. My keywords are highly targetted, which have proven to be reasonably successful based on my previous sales history.

Uniques has gone down about 35 to 40%, and conversion is way way down.

The site isn't making alot of money, but it manages to generate about a couple thousands a month (before August) and it was growing steadily.

I had quite high hopes with my site. I had already invested some money in the business, (getting a office, hiring a coordinator for shipping and inventory tracking and everything else, and getting myself a "real" supplier). I really hope the sales will be back or else I'll be in debt.

Essex_boy

5:38 pm on Aug 22, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



JOECAMEL:

Take a good look at whats happening, have you dropped any positions? Have you altered the site in anyway?

If you answer no to teh above then I guess that its the time of year, just hang in there and wait to see what XMAS brings.

Essex_boy

5:40 pm on Aug 22, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



One other thing thats just crossed my mind, this about third post Ive seen here this month about a collapse in sales.

So maybe it isnt you.

Miop

10:07 pm on Aug 22, 2004 (gmt 0)

10+ Year Member



After shooting my mouth off about rocketing sales, mine have now collapsed too!

uksports

10:29 pm on Aug 22, 2004 (gmt 0)

10+ Year Member



Don't worry, most people are in the same boat - but look for the positives

Is your traffic lower or is it just sales? - our traffic is at an all time high with record numbers adding us to their favourites list but sales at (almost) an all time low - that won't continue - we're about 400% up on last year (starting 6th April) so Xmas will be like WOW!

We're taking the time to start adding the Xmas stock lines, tweak the site and are starting to up the marketing levels in time for Xmas - remember alot of businesses run all year at a loss and make their money in those vital few weeks so if you've been making money outside of this, you're looking good.

And you're doing what many people either sit on their backsides and say - i.e. I'd love to run my own business and/or I'd like to figure out how to make money on the internet - so stick at it!

In real terms, e-commerce is so young it's barely off the delivery table with the umbilical cut - if you're in it now, you're at the start of something really big!

dertyfern

8:19 pm on Aug 23, 2004 (gmt 0)

10+ Year Member



almost every business experiences some degree of seasonality. for us, every august and december both sales and traffic plunge--totally predicatble. we use the time to further develop, expand, and enhance where needed.

diversify where you can also. we've made it a point to try to add sites that can bring in some income during traditionally tough times.

also, both direct and indirect competition can get tougher for small businesses over time so creativity and knowing is key.

hunderdown

4:01 pm on Aug 25, 2004 (gmt 0)



JoeCamel,

You said you started your business about a year ago. Do you have results from last August you can compare this August's to?

I get some earnings as an Amazon Associate and I was interested to see that last year, September was a solid 75% better than August. I expect a similar pick-up this year.

JoeCamel

11:02 am on Aug 26, 2004 (gmt 0)

10+ Year Member



hunderdown, my business was started in around July 2003. I can't really compare the sales because there was practically none. I just checked the site stats from last year, my site only had around 200 uniques in the whole July 2003 and 600 in August 2003. Things only started to pick up after September when we were indexed up by Google and other search engines.

Things are starting to look a little better this week (23rd to 26th Aug). We receive a 0.5% conversion this week, (came up from 0.2%, our norm was 0.8% to 1.2%). As much as I love watching the Olympic, it will end on the 29th Sunday. So I am crossing my fingers hoping things will get better after that.

sean

1:30 pm on Aug 26, 2004 (gmt 0)

10+ Year Member



Agreed with Shak, uncross your fingers and look into PPC, you will sleep better at night.