We are considering it for our online call center, but we don`t have any feedback from others about the program.
Do you?
Regards, Claudiu
lovethecoast
1:56 am on Aug 11, 2004 (gmt 0)
We used the trial version and found it to be very sub-par. In the end, we're just going to modify some existing code to achieve the same effect (chatting with inhouse agent and allowing agent to take over browser).
