Forum Moderators: buckworks
Currently, our "Order Policy" page gives all manner of detail about ordering, shipping, returns, etc. - but the only link to it is on a "text bar" at the bottom of every page on the site.
I'm wondering if there would be any value to adding a link to the Order Policy page at the top of the first check out page or perhaps on the shopping cart page? The idea is that reading it may make customers more comfortable about placing an order and less likely to bail out on their shopping cart?
Any suggestions?
I am reluctant to add links from my secure order pages. I try to design those as a separate part of my site. I'd been told that it was a bad idea to offer optional paths out from those pages as people there have supposedly already made the decision to buy.