PayPal 50% increase in nonEbay Payments

PayPal Comes of Ecommerce Age

[Brett_Tabke]

Looks like the old rap that it is a Ebay only thing is fastly going out the window:

[internetretailer.com...]

PayPal’s revenue increase includes a 49% year-to-year rise in revenue from payment transactions processed for merchants other than eBay.com, a spokeswoman says. PayPal now provides payment services for more than 1 million merchants worldwide, the company reports.

tipped by: Andy Bourlands MarketingWonk [marketingwonk.com]

[sun818]

Maybe credit card companies will be more competitive and offer better all inclusive rates for merchant account and real-time credit card gateways.

[andy_boyd]

It would be nice if some of the other credit card processors adopted PayPal's method of payment as and when you want it, rather than being dictated to by release levels.

[CygnusX1]

I was using PayPal for about 3 years, and I really liked the way their system is set up. The reason I changed from them and started using my own shopping cart is they were making my customers join PayPal before paying. This was a major problem with my customers because they didn't want to join. When I changed to my own shopping cart my sells increased by 35% to 40%. I'm sure it was because I didn't make them join anything.

If PayPal can change their set up, to have it so that people don't have to join before paying then I think it would be a great service.

I personaly don't think they will change that part because it helps with stolen credit cards purchases.

There's my two cents worth.

[Monksp]

I will have to agree with CygnusX1. I have also has concerns from users having to give information to, and signing up with PayPal. On the other hand, as they become more of a common household name people should become less apprehensive about using it.

Maybe already true and backed up by this news.

[thaedge]

Your right CygnusX1, and with C2it.com gone as well what else is there besides hefty monthly fee setups? I wonder how much my own sales would go up if I opted for an alt to paypal *ponders*

[dirkz]

Every browser should have a built-in PayPal access bar. If PayPal becomes common you will never have to worry about payment.

[louiseB]

Every browser should have a built-in PayPal access bar. If PayPal becomes common you will never have to worry about payment.

I like the idea ;)

[Brett_Tabke]

I do too - imagine a paypal toolbar ...hmmm

ecommerce dream team!

[fabfurs]

I see paypal as another payment means to offer along with my standard cc offering. It's amazing how many "paypal" rich customers are out there shopping.

I for one, love finding a merchant that will accept some of my mad money that I keep stashed on Paypal.

[louiseB]

A dream if they accepted AU$ too ;)

[Marcus Aurelius]

Unfortunately they block a lot of countries from buying compared to normal merchant accounts. Lots of lost sales there.

[nakulgoyal]

Andthey could probably add more and more support for people in other countries. The only problem some people feel is monet can be withdrawn only in banks in certain countries.

[amznVibe]

Heh, finally some respect! I've been preaching PayPal here for nearly two years now :)

[mayor]

I tried to sign up with PayPal once. Can't remember the details but it was an absolute disaster. I finally gave up.

When I see the PayPal symbol, I think of "merchants" working out of the back of their pickup and I pass.

I'm a lot more comfortable shopping online with the protection of a major credit card.

[Emma McCreary]

I use PayPal for more than just ecommerce, I use it as a front-end to my bank accounts, so I can make instant transfers to and from two different banks online for free. I have separate business and personal accounts at different banks and I use it to pay myself. (You can have a total of two accounts, one Business/Premier and one Personal.)

I use PayPal on my site and often recommend it to the small/home business startups I work with. There are a few problems, namely:

• aforementioned having to sign up
  
• their shopping cart is not very customizable - in terms of looks and things like shipping prices - but you can integrate it into an another shopping cart and just use it for payment
  
• their "subscription" system leaves something to be desired - you can't modify a subscription (like upgrade) once it's started, and it's not very customizable
  
• stigma of "non-professional" businesses
  
• some people don't find it easy to use
  

But I see the benefits outweighing those - especially for home businesses, which may be very professional and offer better customer service than large corporations, but not want to spend $$ for a merchant account. PayPal is easy, cheap (no setup fees, reasonable rates). It is also very useful if your pages already have a certain format as you can just drop those buttons in and you don't have to configure and populate a catalog.

I would love to see PayPal become more mainstream.

[Visit Thailand]

Agree with you completely mayor. If they do not take cards directly I prefer to go somewhere else even if the product I am buying costs more. Won't deal with paypal at all.

[bluelook]

For my products I use PayPal and a separate credit card processor for those who don´t want to use PayPal. I prefer people using PayPal because I can automatically use the money to buy services, and don´t have to wait a month or more for a check, that I need to deposit, yada yada yada.
But PayPal has their problems. I know businesses that stop working with PayPal (and they weren´t adult or gambling sites, just templates), because they started to have problems, after years of using their services...

[yulia]

I use PayPal on my small e-commerce site. I have very good experience with it. I cannot possibly afford Merchant account. Most of my customers already have PayPal accounts (thanks to eBay). So there is no new "tricks" to learn. They are glad, that I accept PayPal - because they know how to use it and what to expect.

Custom shopping cards still require a lot of info. Plus they are all different in design and features.

[tomkee]

Nice increase in revenue but absolutely no mention of profits. Whats the deal with that?

[mansterfred]

We have been using paypal for the last 6 months in addition to our regular mc/visa account.

The BEST thing is the 1.5% rebate on fees if you buy things with your paypal debit card. We purchase all kinds of materials, thus we net out at a .8% charge plus .30 cents. Way cheaper than any bank charges for discount fees..

Our average ticket is $40 so the discount would be .62 cents
or about 1.6%. Good luck beating 1.6%.

[amznVibe]

There is nothing in PayPal's tos that says you can't have both paypal and direct credit card acceptance. If an online merchant has direct cards, try adding paypal and watch the percentage of choice.

I actually trust PayPal over direct cards in some cases because the PayPal records will reveil a little more about the vendor.

[Cianna]

I accept both PayPal and major credit cards. Our shopping cart came already set up with PayPal as a payment option, so it was quite easy integrating both into our site. It's worked out very well.

[afterburner]

does anyone know if PayPal is associated with the online gaming industry in any way?

[Brett_Tabke]

Nice to see PP become so legitimate. You can do/buy almost anything online with PP. I even see someone selling cars with pp as a purchase option.

[CernyM]

A rather annoying issue with PayPal from a vendors perspective is the inability to offer partial refunds.

If a customer purchases from me and returns an item, I refund the purchase price, but not shipping. With PayPal, you either refund all or nothing, unless you go through some strange complaint procedure.

Even worse is if a customer orders two items and decides to keep one and send the other back. Without the ability to refund, you have to send them funds the normal PayPal way, which means they get a discount fee applied to the transaction.

If you don't gross them up, they tend to get upset.

[mayor]

If you buy a car with Paypal and it arrives with no engine, do you have any recourse? Major credit cards say I do!

[amznVibe]

does anyone know if PayPal is associated with the online gaming industry in any way?

I vaguely remember casino and porn use being against PayPal's TOS.
I have read that PayPal has closed accounts for voyeur websites.

[amznVibe]

A rather annoying issue with PayPal from a vendors perspective is the inability to offer partial refunds.

Are merchant accounts able to do partial refunds and get partial fees back?

[Kirby]

I tried to sign up with PayPal once. Can't remember the details but it was an absolute disaster. I finally gave up.
When I see the PayPal symbol, I think of "merchants" working out of the back of their pickup and I pass.

I'm a lot more comfortable shopping online with the protection of a major credit card.

mayor, you stole my post. 100% agree. Didnt join the Supporters Forum for awhile because all I saw at first was PayPal.

After a major battle with ID theft, its only a credit card (and no branded debit cards) for me.