World Pay down since 5am today

[ish]

"System Status: we regret that our payment and administration services are currently unavailable - we are investigating with the utmost urgency - we will post further information here as soon as we have it."

Inept bunch of ******

Busiest retail week of the year

[ish]

Some orders are now coming through.

5 hours downtime - not good

I am surprised nobody else on WebmasterWorld has noticed

[Rubylily]

I don't seem to have been affected at all, maybe that was just sheer luck. Orders coming in OK and I can login etc.

[PCInk]

No, I don't seem to have been affected either.

Since their last downtime I have re-organised my site. I can flick to another merchant account or PayPal (in a real emergency) should this ever happen again.

Just need to change one variable $worldpay = 1 to $worldpay = 0 and re-upload the basket.

Emergency situations need to be thought of, and like you, I only thought of this after the event.

[Essex_boy]

Hacking attack again?

[ish]

No, not a hacking attack.

It was a system error at WP.

Well worth checking for incomplete orders/abandoned baskets between 5am and 10am. According to WP it affected everyone.

It will almost certainly be another compensation payout.

[andy_boyd]

Well at least WorldPay have the decency to let you know that there is a problem, unlike another well known payment provider. ;-)

[Receptional]

Well at least WorldPay have the decency to let you know that there is a problem, unlike another well known payment provider. ;-)

They probably learnt after last time, when Silicon.com ended up telling their clients about the dos attack before they did!

[ish]

and again:

"System Status: some customers are experiencing intermittent access to our payment and administration systems, while most customers are processing normally. We are aware of the situation and are doing our utmost to solve it. Please accept our apology for the inconvenience. We will update this notice as soon as we have further information."

[worldpay.com...]