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Shopping Cart with Unique Order Confirmation Email

Need a shopping cart solution for a unique order confirmation to send PDF.

         

peteboyd

4:15 pm on Dec 16, 2003 (gmt 0)

10+ Year Member



I need to recommended a shopping cart solution for my client. Do anyone know of any shopping carts that can send a unique custom order confirmation email with attachments once an order is placed?

My client has about 10-15 different PDF reports that they offer online. Since their product is not a physical good that needs to be shipped, they want to be able to automate the whole process and send that specific PDF report as an attachment to a customer's email address once an order is placed. Each request would be unique depending upon the order. The confirmation email may also need the ability to send multiple PDF's at once, should the customer purchase one or more reports.

Thanks in advance.

danieljean

5:55 pm on Dec 16, 2003 (gmt 0)

10+ Year Member



There are a few solutions that handle downloads very efficiently (I have heard good things about esellerate, but there must be others).

Email has a lot of issues. Spam filters, delays, big files putting you over quota on some accounts, emails getting lost...

Downloads are probably the way to go. It's immediate, a customer knows it's worked (they can open the file), and you can let them download again if not.

IMO, this is a diplomatic rather than a technical challenge: your customer is asking for something that's not good for either of you (or the customer), and you should ask them to consider other solutions.

peteboyd

6:03 pm on Dec 16, 2003 (gmt 0)

10+ Year Member



I agree. The download option is probably better. I actually meant to include that in the original post, but did not want to get too long winded about questions.

I think the download option is a solid route. I bought a mass mail program as Infacta.com before they have a kick ass system of download managing that is tied into your overall account.

Thanks.