My domain has been "suspended" by SOMEONE but who?

someone PLEASE help me

[lizzie]

When I enter my domain into my browser it goes to a page that says "Your account has been suspended" but my hosting company claims to know nothing about it. They showed me their suspension page and it doesn't look anything like the page showing up.
Go to www.example.com and take a look. Where is this page coming from?
It isn't part of my files.
HEEEELLP!

[edited by: heini at 9:44 pm (utc) on Nov. 28, 2003]
[edit reason] please don't use urls, thank you! [/edit]

[jatar_k]

what about with your registrar?

[richardb]

Has your account been hacked? Try ftping your data. What do you see?

Rich

[GaryK]

What I saw with a tracert to the domain lizzie posted was the final destination was a DNS Server for some ISP, not her website as it should be. The final entry does return a web page but not the one lizzie seemed to indicate.

[edited by: heini at 9:45 pm (utc) on Nov. 28, 2003]

[lizzie]

207.44.178.7 is the server IP as it should be.
I have a hosting reseller account and www.lushjungle.com is the domain name of it. I have other domains under my account as a reseller and they show up fine at this same IP. Not sure what you mean by ftp into it, I can do it no problem. I have files for a website at that address but not THIS file.

[davidpbrown]

Searching Google for part of the coding on that page gives only one result.

A hosting company.. is it possible for a badly configured domain registration service can grab someone's site? A data entry error?

h*tp://bearfruithosting.com/client_services/docs/whm/msap.htm

my 2 cents
dpb

[NeedScripts]

Hum... that page is a default account suspension page under WHM/CPanel (Web Host Manager).

Now there can be one or more of many reasons.. but most likely it can be

1) Your hosting company did that.. (now if you are using a reseller... it can be done by either of them)
2) This could be cuz your account has already used up the bandwidth for the month and WHM did is and your site should be normal on the first of the month. (so contact your hosting provider for this one)

Hope this helps.

NS

[lizzie]

Thank you everyone.
I found the page on my site and it was the index.html.
How it got there I don't know.
Pretty scarey for me!
Someone somehow has changed the index page on my site.
My hosting service knows nothing about it.
Maybe I was hacked.
What would I do without this place and you guys?

[RedWolf]

I was able to bring your site up at:

[example.com...]

but get the account suspended at:

[example.com...]

You might see if there is a index.html file in your web root directioy that you can delete to clear this up. Most servers will serve the index.html file before the index.htm file.

[edited by: heini at 9:44 pm (utc) on Nov. 28, 2003]

[2oddSox]

Has everything been resolved? I can only get up half of your page. It sort of times out with 1 item remaining (with a cable connection at this end), and all I can see is the text.

2odd...

and you might want to look closer at the last line - what's 'web hosing'? ;)

[1milehgh80210]

Well, I've certainly been "web-hosed" before. )

[nealmax]

Hi Guys

Is topic this a joke?

What I get when I go to [example.com...] is this:

---------------------------------------------------------
You have reached this web page by typing "example.com", "example.net", or "example.org" into your web browser.

These domain names are reserved for use in documentation and are not available for registration. See RFC 2606, Section 3.
---------------------------------------------------------

My contribution for my subscription 30 day post requirement.

[2oddSox]

Welcome to WW nealmax,

I think the offending URL has been edited out by the mods, as URL's are against the forum's TOS.

2odd...

[mattglet]

due to WebmasterWorld.com's Terms of Service, users are not permitted to use their site url in any posts (advertising restrictions). www.example.com is specfically created for people to use to overcome these restrictions. when reading posts with example.com references, the poster is emphasizing his/her point or idea by use of the example.com URL.

-Matt