Have you experienced fraud?

[AsleepATheWheel]

[pcpro.co.uk...]

>According to APACS, phone, fax, Internet and mail order card fraud now costs the UK £110 million a year.

Has anyone had any experience of this from either side of the fence? We run several sites, and have very very little successful fraud (less than 0.1%), although a lot is attempted, probably 5 - 10%. I was wondering what figures others here have?

Paul

[rise2it]

Online 5 years with very little problem. However, we did help the police in California 'nab' a repeat offender who is now pulling prison time!

Makes me feel all warm and fuzzy all over.

[jsinger]

Take Nigerian scams: They defraud people of millions of dollars. But 99.9% of us will never lose one penny to such obvious and well publicized fraud.

There is an axiom about suckers: the easiest person to scam is someone who has fallen for scams before. There are "born suckers." A few people really never learn.

But if you filter out the Nigerians, the Indonesians, the huge orders that make no sense, many online businesses can almost eliminate fraud.

Most online scammers are pretty amateurish ...at least for now.

[MonkeyBoyUK]

The trouble is, in the UK with the implementation of new customer present fraud prevention schemes such as chip and pin, it is expected that the main majority of card fraud will move to customer not present, especially the internet. With this in mind i wouldnt sit too comfortably in the knowledge that you dont get many fraudulent transactions!

Total credit card fraud in the UK last year was £420 million (APACS). They predict that this figure will rise to over £1 billion by the end of the decade. Of this figure CNP fraud accounts for over 25% and is rising.

[AsleepATheWheel]

>With this in mind i wouldnt sit too comfortably in the knowledge that you dont get many fraudulent transactions!

Erm why not, it is easy to spot them currently, how is this going to change? Also you have more time and resources with CNP to check out any
a) Over a certain amount
b) Of Indonesian / Nigerian etc origin
c) Dodgy looking for whatever other reason

If in doubt don't process the order.