Problem with Domain Name

Domain Name

[EAHunt]

We have a client who used an SEO that used procedures that got the client banded from Google and else where.

The problem right now is that he is in Paris and when he tries to access the domain it goes to another url. What would cause this to happen this way??

[edited by: toolman at 10:42 pm (utc) on Sep. 1, 2002]
[edit reason] snipped urls [/edit]

[Lisa]

If the domain is redirecting then it is being done by the webserver that is responding to the domain. Log into the webserver and check for redirect headers for the directory that resolves this domain.

[Shakil]

Can you be a bit more specific in your question, as I am not sure I fully understand what you are trying to say?????

Shak

[toolman]

Welcome EAHunt.

You might check the code on the page for a meta refresh or check in the .htaccess file for a 301 redirect.

[CHC]

I had a similar situation recently where the disgruntled ex-SEO of a site that I had just taken over had, just before we changed the passwords on him, inserted redirect code into the site's index page and had also inserted an inconspicuous little robots.txt file into the site root to disallow all indexing. He had also instituted the Google emergency exclusion procedure to get the site taken off Google.

Hardly made any difference though, his SEO skills were only marginally better than his sabotage skills!

[EAHunt]

I am confused by the answers. Let me put it in plain terms,
[snip]works fine from the US. But if I am in Canada, [snippety] ends up with [snip snip]Same thing happens in France. We do not do anything to make it do this.

[edited by: toolman at 11:20 pm (utc) on Sep. 1, 2002]
[edit reason] no urls please [/edit]

[EAHunt]

Okay, let me try one more time. Sorry, no urls I forgot.

www.nameofdomain.com is fine when used in the US. It goes to the correct ip address. but when my client is in Canada or France, and uses www.nameofdomain.com, it is being redirected somehow to one of the sites that was set up by previous SEO. So it ends up somewhere else all together. Our code looks fine, no problems that I can see. But, we can't get to www.nameofdomain.com from Canada or France.

Any ideas?

[oilman]

Just for the record I can't get to either domain at all from Canada. I get domain not found for both of them.

[Woz]

I can get your first domain from Australia, (nice site BTW) but the second doesn't resolve at all. You have some wierd stuff going on here. I would be checking with your host ASAP. Where is it hosted? Maybe that has something to do with it.

Onya
Woz

[EAHunt]

We host this site, (Thibault), but we don't host the other sites yet.

[Woz]

>We host this site

See, told you it was the host! <big grin>

Another thing to think about is maybe there are some redirects in place either on the domain of your IP which are still registering on a DNS server somewhere which may dissapear in a few days as the current hosting position trickles down. Not sure if this is correct, just thinking out loud.

Onya
Woz

[EAHunt]

Well, amazing, I found out what the problem was.

Our customer, many moons ago asked us to direct the user to a site according to their lanquage. This was done prior to the launch of all the new seperate sites. So we used a program called Browser hawk.

Sooooo, as soon as I got in this morning and discussed it with a programmer, he said, he'd fix it and in 1 minute it was fixed.