Any advice would be really appreciated.
Richard Lowe
Shak
quote from Brett_Tabke
[added for clarity]http://www.webmasterworld.com/forum25/496.htm
[edited by: Mardi_Gras at 6:42 pm (utc) on July 21, 2002]
I can see what you mean with the above statement, but I really have not got time to be pinching or stealing peoples domains, as explained to GypsyChild via Stickymail.
On another note what makes you think that staff working in domain registrars arent the actual culprits revealing expiry dates and unused domains to brokers such as myself (just a question).
(NEVER trust ANYONE, not even Domain Registrars)
Shak
I really have not got time to be pinching or stealing peoples domains
And don't think you were accused of such. That basic rule applies no matter who might be doing the asking.
Mardi Gras also thank you. I'm sure any offer would be with best intention, but this did cross my mind and I think it's such valuable advice - I haven't given out the domain name to anyone. I was hoping for suggestions on how to contact the current registrars myself or ways to get the site up again immediately, again without involving anyone else. I know this is probably just wishful thinking, but I thought I would ask, as it's so important to me right now.
You should email to domainsupport@bulkregister.com instead of any other support address you might have found on their site. They'll try to contact the reseller... in fact their stated practice is that they'll notify you if a reseller goes out of business, but the problem with that is that they might not even know about it, and depending on that defunct reseller's practices your name might not even be listed in any way in connection with your domain name.
As for your questions about getting them to act on it today, Sunday, it's unlikely. And at best I'd expect it to take a couple of days before the name is again resolving. The good news, though, is that as a BulkRegister reseller I've found them to be pretty responsive to this kind of thing.
BulkRegister/Alabanza
10 E Baltimore St. Ste 1500
Baltimore, MD 21202
US
Domain Name: BULKREGISTER.COM
Administrative Contact:
X Pert internal@bulkregister.com
BulkRegister
10 east baltimore st suite 1500
Baltimore, MD 21202
US
Phone: 410.234.3309
Fax:
Here are two other numbers I found through yellowpages:
ALABANZA
7 E REDWOOD ST, BALTIMORE, MD 21202
(410) 234-1170
ALABANZA INC
10 E BALTIMORE ST, BALTIMORE, MD 21202
(410) 779-1400
Phone: 410.234.3309
That in fact is the phone number for BulkRegister. The others, while they may be able to redirect you, are for Alabanza, the related web hosting business.
The correct email address at BulkRegister for domain registration problems of this type is domainsupport@bulkregister.com
I didn't think of looking them up like that for the contact details. I have just tried calling - two numbers are busy and one is no longer working. They say they are busy on other calls, but I'm wondering if it's automated, ie, nobody is there - I'm not sure what these things are like in the US. I'll try again in a moment. Either way at least I have something to start on to tomorrow! Well, tomorrow lunchtime for me, as I'm in the UK.
Unfortunately, I am just past the 15th day after renewal and this is what alerted me, ie, no hits to the site, although the domain name is still showing as registered to me. I e-mailed twice yesterday on that address you gave me JayC, but no human response yet.
At least, I feel I am in with a chance tomorrow with a phone number! Thank you!
Unfortunately, I am just past the 15th day after renewal and this is what alerted me, ie, no hits to the site, although the domain name is still showing as registered to me.
Right, I'd assume you are enough past the renewal date to have been placed on Registrar Hold, at which point the domain will no longer resolve while registration data still is in place. Then under BR's policies you have 15 days after that happens before they issue the Delete order, after which the name will become available for anyone to register.
Shak
