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Who renewed my domain?

How can I find out who renewed my domain?

         

realwahl

2:38 pm on Dec 20, 2014 (gmt 0)

10+ Year Member



I own an .ES domain, which was due to expire in January 2015. Even if it wasn't expired yet, Godaddy set it as "Pending Delete" so I couldn't transfer it out unless I redeem it. The redemption includes the registration for another year and has the same price as a renewal, so I redeemed it and paid for it, without checking that the domain was renewed till 2016.

A few days later, I transfered it to a new registrar, paying the transfer fee which of course included an 1 year registration. I was expecting that the domain would expire in 2017, but again I didn't check the new expiration date.

A few days later, I was informed that my domain was about to expire. I checked it and indeed, the domain was set to expire in January 2015. I then contacted both registrars, asking them to fulfill their duty, and both replied "ok, now it is ok, your domain is set to expire in January 2016"! And indeed, now it is set to expire in 2016, so probably only one of them actually did the renewal, the other only checked the expiration date and concluded "it's solved".

How can I tell "who did the actual renewal?", in order to insist on the other registrar to renew it for another year or to return me my money?

RedBar

3:06 pm on Dec 20, 2014 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



How did you pay, by credit card?

realwahl

3:39 pm on Dec 20, 2014 (gmt 0)

10+ Year Member



On first registrar by Paypal, on second by money previously charged in my user account.

realwahl

11:56 am on Dec 22, 2014 (gmt 0)

10+ Year Member



As I didn't found any other way, I contacted the Spanish Domain Authority (.ES) and asked them who made the last renewal. To my surprise, they were very fast and responded clearly to my question.

Problem solved!

creeking

8:11 pm on Dec 24, 2014 (gmt 0)

10+ Year Member



well? who did not renew it?

realwahl

9:17 pm on Dec 24, 2014 (gmt 0)

10+ Year Member



In this case, it was the old registrar (GoDaddy) that took the money and did not renew it. I asked them to either renew or refund and now I'm waiting for an answer.

RedBar

5:11 pm on Dec 25, 2014 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I asked them to either renew or refund and now I'm waiting for an answer.


Good luck!

Manhart

10:22 pm on Jan 10, 2015 (gmt 0)

10+ Year Member



It could be a subscription if you payed via paypal.